Branch Manager
1 month ago
At Schindler, we are committed to enhancing the quality of life for communities by providing safe, reliable, and efficient elevator solutions. We are seeking a highly skilled and experienced Branch Manager to join our team in Indianapolis, IN.
Job Summary:The Branch Manager will be responsible for managing the company's activities and functions related to the ongoing service, repair, and maintenance of Schindler products in the assigned geographic area. This includes driving recovery efforts for units outside our portfolio, overseeing sales and operations, and serving as the local connection point for new installations. The successful candidate will have a strong background in the elevator industry, excellent leadership and communication skills, and the ability to achieve customer satisfaction and strategic business objectives.
Key Responsibilities:- Develop and execute annual office business operations plans and budgets to support the territory's financial and non-financial objectives.
- Develop and execute a strategic plan to deliver high-quality service and grow loyalty with customers across all relevant product lines.
- Ensure coordination and execution on all product safety responsibilities/initiatives in partnership with Field Quality Excellence organization.
- Develop and maintain strong relationships with key customers and influential industry consultants.
- Perform duties as a sales representative or superintendent, depending on the structure of the local office.
- Grow portfolio unit count and value above market standards, with fixed price repairs driving the immediate business.
- Develop and execute market plans to direct the sale of company products and services.
- Manage, mentor, and lead a team to deliver and drive their KPIs using appropriate performance management methods.
- Plan, schedule, and assign workload requirements to meet the needs of the operation.
- Set expectations for Field Technician engagement and manage field service activities for parts inventory, company tools, vehicles, and other fixed assets.
- MBA or MA in a related field, or BA/BS in Business, Management, or Engineering.
- Five to ten years of experience in the elevator industry, or in another service-oriented business, with experience managing a full P&L for an industrial company.
- Working knowledge of Microsoft Word, PowerPoint, and Excel, with SAP experience preferred.
- Strong leadership and communication skills, with the ability to persuade internally and externally.
- Self-confidence to meet the challenges of the role.
- Fully vested 401k match, up to 7% of total compensation.
- Competitive Medical, Dental, and Vision Plans.
- Three weeks' vacation, seven sick days, three floating holidays, and eight Company Observed Holidays.
- Tuition Reimbursement after six months of service.
- Parental Leave of 100% base pay for six consecutive weeks within the first year of a child's birth or adoption.
- A wide range of development opportunities to boost professional and leadership growth.
Become part of our team and help us enhance the quality of life for communities. We value your diverse skills and perspectives as we shape the sustainable cities of today and tomorrow.
At Schindler, we are committed to inclusion and diversity, and we practice equity to create equal opportunities for all. We welcome qualified applicants from all backgrounds and perspectives.
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