Customer Service Representative

4 weeks ago


Rosenberg, Texas, United States LoanMax Title Loans Full time

Job Description:

At Loan Star Title Loans, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, and providing daily communication with customers regarding their accounts.

Key Responsibilities:

  • Assist potential borrowers and current customers with questions regarding loan products
  • Evaluate vehicles and manage customer's loans and payments
  • Provide daily communication with customers regarding their accounts
  • Make courtesy calls when necessary

Requirements:

  • Fluency in Spanish
  • Ability to work full-time
  • Great attitude
  • Excellent communication skills
  • Detail-oriented
  • High school diploma
  • Previous customer service experience
  • Computer and data entry experience

About Us:

Loan Star Title Loans is one of America's most respected title loan companies. We have been committed to helping customers get the hassle-free cash they need since 1990. Our company's mission is to provide short-term loans to our customers using a fast and hassle-free process, with straight-forward and transparent terms, and prices that are among the lowest in the industry.

We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and only want candidates that can step up and work towards the exceptional customer service and image we represent.

What We Offer:

  • Competitive salaries
  • Health benefits
  • Paid holiday
  • Vacations
  • Paid on-the-job training
  • Full-time positions with a rotating Saturday schedule


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