Customer Service Representative

4 weeks ago


Rosenberg, Texas, United States Golden Corral Full time

Guest Service:

  • Greet guests as they enter the restaurant and offer a sincere, personal invitation to return as they leave.
  • Offer assistance to any guests who may need help.
  • Process GC On the Go To-Go orders.
  • Be friendly and courteous on the phone.
  • Handle payments accurately.
  • Know and follow position responsibilities as they relate to just-in-time delivery.
  • Know what is on the buffet for the day and have a full knowledge of the menu and prices.

Cleanliness:

  • Maintain organization and cleanliness at the vestibule, host/cashier station, and surrounding areas.
  • Help ensure the buffet is set up properly and labels are correct. Clean all buffets and surrounding areas.
  • Follow local health department laws.
  • Perform duty roster and ensure cleanliness, service, and quality standards are met.

Operational Excellence:

  • Inform the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery.
  • Ensure drawer balances with daily paperwork.

Golden Corral is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We are committed to providing excellent service to our guests and maintaining a clean and safe environment. If you are a friendly and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this role.



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