Coffee Shop Team Member

1 week ago


Creston, Iowa, United States Hy-Vee Full time
Job Title: Coffee Shop Team Member

We are seeking a highly motivated and customer-focused individual to join our Coffee Shop team as a Coffee Shop Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, preparing and serving beverages and food, and maintaining a clean and welcoming store environment.

Key Responsibilities:
  • Customer Service: Provide prompt, friendly, and courteous service to customers, answering questions and resolving issues in a professional and efficient manner.
  • Food and Beverage Preparation: Prepare and serve a variety of beverages and food items, including coffee, tea, and baked goods.
  • Store Maintenance: Maintain a clean and organized store environment, including the coffee shop area, restrooms, and surrounding areas.
  • Teamwork: Work collaboratively with other team members to achieve sales goals, provide excellent customer service, and maintain a positive store atmosphere.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: Previous customer service or food service experience preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.
Working Conditions:

The Coffee Shop Team Member will work in a fast-paced retail environment, with frequent customer interactions and exposure to noise, equipment movement hazards, and cleaning chemicals/solvents.

Equipment Used:

The Coffee Shop Team Member will use standard tools and equipment used in a coffee shop environment, including disposal, trash compactor, dishwasher, register system, ice machines, pop machine, scales, and knives.



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