Customer Service Representative

3 weeks ago


New Orleans, Louisiana, United States Fair Grounds Full time
Job Summary

As a Guest Services Clerk at Fair Grounds, you will be responsible for ensuring a positive experience for our customers. This includes managing cash handling activities, maintaining operational compliance, and providing accurate information about our offerings. You will also be expected to anticipate and respond to customer needs in a timely and efficient manner.

Key Responsibilities
  • Manage cash handling activities, including reconciling daily transactions and maintaining accurate records.
  • Ensure compliance with operational and regulatory requirements.
  • Provide accurate and timely information to customers about Fair Grounds' offerings.
  • Anticipate and respond to customer needs and requests.
  • Perform other duties as assigned by management.

Qualifications
  • Must be 21 years or older.
  • Must be able to obtain a Louisiana Racing Commission License.
  • Must consent to and successfully complete a pre-employment drug screening and background check.


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