Area Leader
1 month ago
Follett is a leading provider of education technology, services, and print and digital content, serving over half of the students in the United States and working with 80,000 schools. We're higher education's largest campus retailer, operating nearly 1,200 local campus stores and over 1,600 virtual stores across the continent.
Key Responsibilities:
- Lead and inspire store leaders and teams within a specific geographic market to deliver operational excellence in sales growth, talent development, campus relations, and customer service.
- Drive accountability and demonstrate leadership in hiring, training, developing, and retaining team members while elevating the retail shopping experience.
- Establish, interface, and enhance campus relations, effectively communicating Follett priorities and guiding principles.
- Cultivate and support the highest level of customer service, preparing and executing store operating plans, and overseeing the delivery of student course materials.
- Direct consistent Follett accounts receivable processes and procedures, engaging in supporting store operational functions across all locations within the geographic market.
Requirements:
- Bachelor's Degree or equivalent
- 5-7 years of Multi-Unit Store Experience
- Results and Sales Driven
- Experience with full-cycle talent management
- Passionate about Customer Service
- Foster strong relationships with campus relations
- Travel Requirements greater than 50%
- General Computer Skills
Benefits:
- Medical, Dental, & Vision
- Voluntary Insurance plans
- 401k + 100% company match (up to 4%)
- 80 hours vacation + sick days
- 10 paid company holidays
- Quarterly Bonus Plan
Follett is an Equal Opportunity Employer, considering candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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