Store Loss Prevention Specialist

4 weeks ago


Stanford, California, United States LVMH Full time
Job Summary

As a Store Loss Prevention Investigator at Sephora, you will play a vital role in protecting the company's assets against theft. Working closely with the District Loss Prevention Manager, you will partner with store leadership to develop and execute Store Shrink Plans. Your responsibilities will include conducting surveillance, identifying and apprehending individuals who commit external thefts, and preparing reports on theft incidents and merchandise recoveries. You will also testify in court on behalf of the company and heighten store LP awareness by attending meetings and training sessions. To be successful in this role, you will need to demonstrate strong communication skills, flexibility, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Conduct surveillance on the sales floor and utilize CCTV systems to identify and apprehend individuals who commit external thefts
  • Adhere to all laws and Sephora policies concerning apprehensions, search and seizure, and the preservation of evidence
  • Prepare prompt and complete reports on theft incidents, merchandise recoveries, and audits
  • Testify in court on behalf of the company in any case, criminal or civil, to which you are summoned
  • Heighten and maintain store LP awareness by attending and participating in store meetings, new hire trainings, and continuous Beauty Advisor training
  • Investigate internal theft using exception-based reporting, in partnership with District Loss Prevention Managers

Requirements
  • Minimum 1-year asset protection or loss prevention experience in a retail environment
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays
  • Strong communication skills
  • Ability to stand/walk the sales floor for entire shift, with or without accommodation
  • Satisfy and maintain all licensing requirements, as required by state or local jurisdiction
  • Adherence to Sephora's dress code and other policies in the Sephora Employee Handbook

What We Offer
  • Diversity, Inclusion & Belonging: We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored
  • Competitive hourly rate: $25.00 - $29.50/hr, depending on qualifications and experience
  • Comprehensive healthcare and wellbeing benefits, based on eligibility
  • 401(k) savings plan
  • Paid time off
  • Employee discount/product perks
  • Tuition reimbursement and employee referral bonus programs


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