Store Operations Lead

2 days ago


Louisville, Kentucky, United States Swig Poplar Level Full time
About the Role

We're looking for a skilled Store Operations Lead to join our team at Swig Poplar Level. This role involves overseeing daily operations, ensuring seamless customer experiences, and developing talented team members.

This is a fantastic opportunity to grow professionally, with an estimated annual salary ranging from $45,000 to $55,000 based on experience. Our perks include free meals and beverages, plus discounts for yourself and loved ones when dining with us.

Main Responsibilities:

  • Supervise up to 30 team members and ensure they have the skills to excel in their roles
  • Manage daily operations, including inventory, supplies, and equipment maintenance
  • Enforce company standards for quality, safety, and customer satisfaction
  • Maintain the cleanliness and organization of the store and its surroundings
  • Recruit, train, and develop employees to meet business needs
  • Foster positive relationships with customers and colleagues alike
  • Collaborate with the GM to set and achieve performance goals
  • Pursue continuous learning and improvement in your role

Qualifications:

  • Age 18+, High School Diploma or Equivalent required
  • Strong communication, leadership, and problem-solving skills
  • Capacity to multitask and adapt to changing situations
  • Dedication to delivering outstanding results and exceeding expectations

About Us:

We are a rapidly growing company aiming to spread joy through every cup. Check out our job openings to learn more about joining our team



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