Operational Technology Asset Management Analyst

2 weeks ago

Charlotte, North Carolina, United States Strategic Staffing Solutions Full time

Strategic Staffing Solutions (S3) IS HIRING

We are currently seeking a Product Analyst for Operational Technology Asset Management to join our esteemed client.

Candidates must be prepared to work on our W2 or C2C basis.

Position Title: Product Analyst - OT Asset Management

Job Code: 236761

Work Arrangement: Hybrid

Contract Duration: 12 months

Compensation: Up to $80 per hour

Essential Skills:

  • At least 5 years of experience in asset management, focusing on OT assets within the power and utilities sector.
  • Proficient in managing the lifecycle of OT assets, including SCADA systems, control systems, and smart grid technologies.
  • Familiarity with OT networks and device communication.

Position Overview:

The Operational Technology Asset Management Process Owner is responsible for overseeing the lifecycle management of OT assets in the power and utilities domain. This role ensures reliability, security, and performance within the ServiceNow platform.

  • Individuals in this role tackle complex challenges, manage workflows, and provide leadership with minimal oversight and increased independence.
  • Incumbents are expected to take on lead roles, offering guidance to others and demonstrating advanced skills with the ability to work autonomously.
  • Provides and leads analytical support to Product Owners or Product Managers engaged in the discovery, design, and delivery of products.

Key Responsibilities:

  • Develop and maintain the OT asset management process within ServiceNow, ensuring it aligns with industry best practices.
  • Offer subject matter expertise on network diagrams and device communications between OT and IT environments.
  • Oversee the entire lifecycle of OT assets, from acquisition to disposal, ensuring precise tracking and reporting.
  • Collaborate with IT, OT, and cybersecurity teams to guarantee the security and compliance of OT assets.
  • Lead initiatives for continuous improvement to enhance asset management processes.
  • Provide training and support to users regarding OT asset management practices.
  • Monitor performance metrics and KPIs to evaluate the effectiveness of the asset management process.
  • Assist the product owner with user research and story writing.
  • Demonstrate knowledge and capability to lead various key activities within a product team, including process mapping, value stream mapping, and performance standards development.
  • Develop and implement quality assurance plans.
  • Support change management functions to ensure successful product implementation.
  • Work with the product team to identify opportunities for continuous improvement and potential areas for efficiency or cost savings.
  • Utilize data to assist teams in developing and implementing solutions.
  • Possess a Bachelor's degree in business, Engineering, Information Technology, or a related field.
  • Equivalent work experience may substitute for a degree: 12+ years without a degree or 8+ years with a degree in a relevant field.

Job-Specific Knowledge, Skills, or Abilities:

  • Minimum of 5 years of experience in asset management, particularly with OT assets in the power and utilities sector.
  • Experience managing the lifecycle of OT assets such as SCADA systems and smart grid technologies.
  • Knowledge of OT networks and device communication (e.g., Emerson, SEL, GE, Allen Bradley, Cisco, Siemens).
  • Familiarity with regulatory standards and compliance requirements pertinent to the power and utilities industry.
  • Strong understanding of OT technologies and their applications in the power and utilities sector.
  • Proficiency in system integrations and managing asset data within a centralized repository.
  • Ability to integrate ServiceNow with other systems used for monitoring and managing OT assets.
  • Knowledge of IT and OT security principles as they relate to asset management.
  • Effective communication skills across various media, including facilitation and presenting results to all organizational levels.
  • Attention to detail and strong analytical skills.
  • Self-motivated individual capable of managing multiple competing priorities.
  • Curious and eager to learn, with a proactive approach to improvement.
  • Ability to lead research and data gathering efforts.
  • Collaborative problem-solving style to drive change through influence.

Preferred Qualifications:

  • Five or more years of experience in the utility industry.
  • ServiceNow System Administrator Certification.
  • ServiceNow Certified Implementation Specialist - IT Asset Management.
  • Certifications in cybersecurity, such as CISSP or CISM, if the role involves security aspects.
  • Ability to identify and quantify opportunities with limited existing data.
  • Experience in writing business cases.
  • Experience in creating and maintaining visual representations of ongoing data tracking activities and outcomes.

Job ID: JOB-236761

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