Insurance Customer Service Representative

1 month ago


Versailles, United States Phelan Insurance Agency Inc Full time
Job Description

We are seeking a skilled Insurance Customer Service Representative to join our team at Phelan Insurance Agency Inc. The ideal candidate will have excellent communication skills, be able to multitask, and possess a genuine willingness to learn and grow with our company.


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Retirement Plan

Evenings Off

Career Growth Opportunities


Responsibilities

Meet new business production goals and objectives as established.

Process customer policy change requests.

Secure all Trailing Documents from customers.

Document each customer contact in our Agency Management System.

Maintain knowledge of new products.

Provide exceptional customer service.

Maintain client relationships with follow up phone calls.

Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Provides on-going support to insurance clients as needed.

Presents and explains insurance policy options based upon prospective client needs and their personal goals.

Stay up-to-date on industry market trends and best practices

Assess and identify the wants and needs of your customer(s) over the phone

Educate clients on the insurance policies that best suit their needs

Provide policies to new clients and explain benefits/risks of the policy


Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Excellent Communication/interpersonal skills.

Must have ability to multi-task.

A Property & Casualty license is preferred but will train good individual.

Professional phone etiquette.

Follow through and exceed current and prospective client expectations.

Great Customer Service Skills.

Problem-Solving Capabilities.

Works well with other employees and is a team player with a positive attitude.

Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.

Strong communication skills, both oral and written.

Ability to tactfully handle stressful and difficult situations.



  • Versailles, United States VCA Animal Hospitals Full time

    Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were looking for a personable yet...


  • Versailles, Kentucky, United States Domino's Pizza LLC Full time

    About the JobWe are seeking enthusiastic candidates to join our team as Customer Service Representatives at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, answering phone calls, and processing orders with accuracy and efficiency.Key Responsibilities:Answer phone calls and respond to...


  • Versailles, United States Pizza Hut Full time

    Description: Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more: more for...


  • Versailles, Missouri, United States CJK Group, Inc. Full time

    Job Summary:Achieve exceptional customer satisfaction and coordinate the successful execution of all jobs within each assigned account.Duties and Responsibilities:Understand customer nuances to effectively represent them within the organization; communicate with internal departments; resolve customer concernsEnter orders with complete job specifications into...


  • Versailles, United States City National Bank of West Virginia Full time

    At City National Bank, we understand that excellent employees make an excellent bank. We work hard to create a challenging and rewarding atmosphere where employees thrive. Our strong team of committed professionals create effective solutions to custo Customer Service, Customer Service Representative, Representative, Retail, Banking


  • Versailles, Kentucky, United States Jason Goh - State Farm Agent Full time

    Job OverviewAre you a customer-focused individual with a passion for marketing insurance products? If so, consider joining our team as a State Farm Agent Team Member. As a key member of our team, you will be responsible for establishing customer relationships, developing leads, and marketing appropriate products and services.Key Responsibilities:Establish...


  • Versailles, United States City National Bank of WV Full time

    At City National Bank, we understand that excellent employees make an excellent bank. We work hard to create a challenging and rewarding atmosphere where employees thrive. Our strong team of committed professionals create effective solutions to customer needs and enjoy the satisfaction of a job well done. We help employees take care of personal needs and...


  • Versailles, Missouri, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Cashier and Front End Services associate to join our team at Walmart. As a Cashier and Front End Services associate, you will play a key role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...


  • Versailles, Missouri, United States PNC Full time

    Job Description:As a Teller at PNC, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our retail banking branch. Your primary responsibilities will include processing customer transactions, educating customers on new banking technologies, and developing strong relationships with our clients to identify...


  • Versailles, Kentucky, United States KFC Full time

    About the Role:At KFC, we're not just serving food - we're serving our customers with southern hospitality. Our meals matter, and when we serve them with a smile, we make their day. As a Team Member, you'll be the face of our brand, greeting and serving customers with a friendly attitude. You'll have the opportunity to work in a fast-paced environment, where...


  • Versailles, Kentucky, United States City National Bank of WV Full time

    Job SummaryAs a Customer Service Supervisor at City National Bank of WV, you will play a vital role in ensuring exceptional customer experiences. You will lead and coach a team of Customer Service Representatives, focusing on delivering outstanding service, resolving complex issues, and identifying opportunities to grow our business.Key...


  • Versailles, Missouri, United States Domino's Franchise Full time

    h3JobDescription/h3pWeareseekingenthusiasticcandidatestojoinourteamasCustomerServiceRepresentativesatDomino'sPizza.Asakeymemberofourteam,youwillberesponsibleforansweringphones,enteringpizzaordersintocomputers,andlearninghowtomaketheworld'sgreatestpizzasfromstarttofinish./ppThisrolerequiresapositiveoutlookandawillingnesstodealwiththegeneralpublic.Youwillbewor...

  • Sales Representative

    3 weeks ago


    Versailles, United States 2020 Companies Full time

    Job DescriptionJob DescriptionJob Type:RegularWork Location:Walmart 2588 - North Versailles, PA 15137Overview:Full-Time Sales Representative - Immediate Hire - First Sale Bonus - Paid TrainingOn behalf of our client, NRG, we are looking for Retail Sales Associates with enthusiastic personalities to join our team of Energy Pros.Bring your potential, and we...


  • Versailles, United States Midmark Corporation Full time

    Job Summary:The Customer Care Specialist collaborates closely with our customers, sales team, technical service, finance, and management to ensure our strategic customers and customer quotes and orders are accurate and delivered on-time. This role requires a strong emphasis on managing contract subscriptions and renewals, as well as providing exceptional...


  • Versailles, United States Midmark Corporation Full time

    Job Description JOB SUMMARY: The Customer Care Specialist collaborates closely with our customers, sales team, technical service, finance, and management to ensure our strategic customers and customer quotes and orders are accurate and delivered on-time. Customer service is of utmost importance to this position, as this role will be a point of contact for...


  • Versailles, United States Midmark Corporation Full time

    Job Description JOB SUMMARY: The Customer Care Specialist collaborates closely with our customers, sales team, technical service, finance, and management to ensure our strategic customers and customer quotes and orders are accurate and delivered on-time. Customer service is of utmost importance to this position, as this role will be a point of contact for...


  • Versailles, Kentucky, United States US Postal Service Full time

    As a Rural Carrier Associate with the US Postal Service, you will be responsible for delivering mail and packages to customers along a designated rural route. Your duties will include:Key Responsibilities:Delivering mail and packages to customers on the routeProviding customers with a variety of services, including mail collection and deliveryOperating a...


  • VERSAILLES, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...


  • Versailles, United States HOGAN Full time

    Dedicated CDL A Team Truck Drivers – Earn $2,100+ Weekly Per Driver! Earn Your Potential PLUS An Additional* $5,000 Sign on Bonus PER Driver! Why Choose Hogan? $0.94 CPM split + Stop Pay Average Annual pay of $110,000+ Per Driver! Home Weekly No Touch Freight - Reefer Late-Model Trucks Driver Referral Program = Unlimited Earning...

  • In-Shop

    4 weeks ago


    Versailles, United States Jimmy John Full time

    We are looking for the next ROCK STAR to join our family at Jimmy John's!!! Real people serving awesome sandwiches to real people in 30 seconds or less, and assisting in customers receiving deliveries in a timely manner! Other than making fast and accurate sandwiches. Inshop Crew Members also take orders over the phone and register, help maintain a clean...