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Executive Housekeeper

2 months ago

Tampa, Florida, United States Hotel Resource Full time
Job Summary

We are seeking an experienced Executive Housekeeper to join our team at Hotel Resource. As a key member of our hotel team, you will work closely with the Assistant General Manager and General Manager to guide the total operations of the Housekeeping department.

Responsibilities
  • Assist with the overall performance of the property's Housekeeping department, including guest satisfaction, brand quality assurance, budget, and labor.
  • Execute the training of all associates as it relates to brand and company standards to maximize revenue and maintain superior service.
  • Maintain compliance and stay up-to-date on new initiatives for the brand and company.
  • Implement and train on all McKibbon procedures that relate to cost control and inventory management.
  • Maintain positive relationships with associates to drive associate satisfaction.
  • Monitor and ensure that safety and security standards are being maintained.
  • Support guest experience and satisfaction.
Requirements
  • Previous housekeeping experience within a hotel.
  • 3 years' minimum experience in a hotel manager/supervisor position (highly desired).
  • Experience working with major brands like Marriott, Hilton, or Starwood (highly desired).
  • Knowledge of local and state compliance laws.
  • The skills and experience to lead a team to consistently deliver exceptional guest service.
  • Excellent communication and problem-solving skills.
  • The ability to ensure that hotel policies and brand standards are followed.