Guest Service Representative

3 days ago


Ann Arbor, Michigan, United States Target Full time

About the Role: We are seeking a skilled Guest Advocate to join our team. As a Guest Advocate, you will be responsible for delivering exceptional guest service experiences by welcoming, thanking, and exceeding guest expectations. You will also be empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up.

About the Company: Target is a Fortune 50 company with over 400,000 team members worldwide. We are committed to helping all families discover the joy of everyday life. Our goal is to provide an inclusive and supportive work environment that allows our team members to grow and develop their skills.

Responsibilities: As a Guest Advocate, your responsibilities will include creating a welcoming experience by authentically greeting all guests, observing and responding to guest needs, engaging with guests in a genuine way, and ensuring that guests have a positive shopping experience. You will also be responsible for scanning and bagging guest items efficiently, making the guest aware of current and upcoming brand launches, and providing excellent customer service.

Requirements: To be successful as a Guest Advocate, you should have excellent communication and interpersonal skills, a welcoming and helpful attitude, and the ability to work independently and as part of a team. You should also be able to adapt to changing situations and priorities, and be comfortable working in a fast-paced environment.

What We Offer: As a Guest Advocate, you can expect to earn an estimated $16.25 USD per hour, plus opportunities for career growth and development. We offer a range of benefits, including competitive pay, flexible scheduling, and opportunities for advancement.



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