Customer Service Representative

4 days ago


Ann Arbor, Michigan, United States Ann Arbor Regent Hotel & Suites Full time
About Us

At Ann Arbor Regent Hotel & Suites, we strive to provide an exceptional guest experience in a clean, comfortable, and welcoming environment. As a front desk clerk, you will play a crucial role in ensuring our guests feel at home.

Compensation

We offer a competitive hourly rate of $16.00, with opportunities for additional income through tips and bonuses.

Job Duties

This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. You will be responsible for:

  • Checking guests in/out
  • Handling reservations and room assignments
  • Providing excellent guest service and addressing any concerns
Requirements
  • High school diploma or equivalent
  • 1 year of experience in customer service or hotel operations
Perks
  • Dental insurance
  • Flexible scheduling
  • Health insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance


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