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Food and Beverage Operations Supervisor

2 months ago

Cupertino California, United States Bowlmor Full time

Position Overview:
Envision your perfect role. Now, enhance it with dining experiences, entertainment, and vibrant events throughout the week.

This is not just another job; it's the launchpad for a rewarding career as a Food and Beverage Operations Supervisor with Bowlmor.

Our Operations Supervisors support the General Manager in overseeing all facets of the establishment and its operations.

In the absence of the General Manager, they take charge, ensuring seamless management of all operations, from entertainment offerings to food service and overall facility maintenance.

Throughout their daily responsibilities, our Operations Supervisors uphold a steadfast commitment to guest satisfaction and are dedicated to nurturing the development of the team.

If you aspire to advance to a General Manager position within our venues, the Food and Beverage Operations Supervisor role is an excellent starting point.


KEY RESPONSIBILITIES:
Discover what you will encounter as a Food and Beverage Operations Supervisor

ENSURE GUEST SATISFACTION

Act as an advocate for our guests, consistently providing outstanding service, gathering constructive feedback, and proactively resolving any guest issues.

CONTINUOUS IMPROVEMENT
Regularly refine our operational practices; adjust staffing schedules to align with the needs of your venue and enhance the guest experience.

LEVERAGE BUSINESS OPPORTUNITIES
Seize all potential business opportunities in your area by implementing our marketing strategies to boost sales (including leagues and open play events).

CULTIVATE RELATIONSHIPS WITH LEAGUES
Establish and maintain positive relationships with league participants and officials to expand our league operations; adhere to league formats, disseminate league communications, and manage other administrative tasks related to our leagues.

BUILD A HIGH-PERFORMING TEAM

Recruit, onboard, train, and schedule a skilled team of hourly staff members.

EXHIBIT STRONG LEADERSHIP


Guide the team and inspire them through effective motivation; utilize the unique strengths of your team members to ensure guest satisfaction and optimize venue productivity; delegate tasks effectively...

BRING YOUR FOOD & BEVERAGE EXPERTISE

Oversee the management and enhancement of your venue's food and beverage program; provide ongoing training and supervision of daily operations to ensure adherence to corporate standards and initiatives.

WHO YOU ARE
As a dedicated member of our team, you are prepared to step in for the General Manager when necessary. Your commitment to guest service is matched by your strong interpersonal and communication skills.

You are adaptable enough to support the venue during extended hours, including nights, weekends, and holidays.

Moreover, you are a collaborative team player who excels at developing the talents of your staff and is eager to progress towards a General Manager role.


QUALIFICATIONS:
Review the qualifications below to see if you possess the attributes needed to join our esteemed team

2+ Years of Management Experience

Bachelor's Degree

Ability to oversee operations staff

Strong Team Player

Exceptional Talent Developer

Customer Service Expert

Familiarity with POS systems

JOIN THE BOWLOR TEAM


With over 350 entertainment venues across North America, our portfolio features esteemed brands such as Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA).

As an organization, we prioritize diversity, are dedicated to our guests, and are committed to fostering a joyful work-life experience for our team members.

When work is this enjoyable, it hardly feels like work. Become part of our team of over 12,000 associates and experience the fulfillment of being a member of the Bowlmor family.

The estimated pay range for this position is $32.39 per hour.

Please note that the pay range provided is a good faith estimate for the position at the time of posting.

Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.


Bowlmor offers performance-based incentives and a competitive total rewards package, which includes healthcare coverage and a comprehensive range of additional benefits.

Incentives and/or benefit packages may vary depending on the position.

For more details regarding benefits, please refer to our official resources:
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