Aviation Customer Service Supervisor
4 days ago
We are looking for a highly skilled Customer Service Supervisor to join our team at Unifi. As a key member of our customer service team, you will be responsible for supervising employees to their assigned shifts, ensuring daily activities are performed safely and efficiently.
Key Responsibilities- Supervise and coordinate daily activities of employees to ensure safe and effective operations.
- Monitor and enforce safe working habits in accordance with OSHA/TSA/DOT/FAA regulations, Unifi policies, and safety procedures.
- Responsible for shift management, including workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations.
- Enforce company policies and procedures, including disciplinary action, and promote Unifi policies on Equal Employment Opportunity, professional conduct, and investigate and respond to employee relations issues in a timely manner.
- Valid Driver's License
- Ability to pass a pre-employment drug screen
- Ability to pass up to a 10-year background check
- Must be at least 18 years of age
- Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must complete SIDA training to obtain airport authority identification security
- High School diploma or GED
- Able to communicate information and instructions verbally and/or via radio equipment
- Able to communicate effectively in a professional manner
- Strong leadership qualities and ability to create a passionate and efficient workforce
- Able to effectively resolve employee conflicts
The estimated salary for this position is $24.00 per hour, based on the location in Portland, Maine. Additionally, Unifi offers a range of benefits, including [insert benefits here].
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