Customer Service Representative

3 days ago


Portland, Maine, United States Relax Me Inc dba Massage Envy South Portland Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Massage Envy South Portland. As a key member of our staff, you will be responsible for delivering exceptional customer service, promoting membership sales, and ensuring seamless day-to-day operations.

About the Role

This is an exciting opportunity to work in a dynamic environment where you can make a real difference in the lives of our members and guests. As a Customer Service Representative, you will be the face of our organization, providing a welcoming and supportive experience for everyone who walks through our doors.

You will be responsible for:

  • Greeting members and new guests with a warm smile
  • Processing appointment check-in and check-outs
  • Answering questions and resolving issues in a professional and courteous manner
  • Sales of memberships and promotions of services
What We Offer

As a valued member of our team, you will enjoy a competitive compensation package, including a base hourly rate of $14.00, with opportunities to increase up to $15.00 per hour based on performance. You will also receive a monthly bonus program for meeting sales targets and participate in paid holidays, vacations, and personal days.

Additionally, you will have access to health and dental insurance programs, discounts on services and products, and a 401K plan. We strive to create a positive and supportive work environment where everyone feels valued and empowered to succeed.



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