Bilingual Customer Service Associate

2 weeks ago


Glendale, California, United States Pull N Save Full time
Company Overview:
Pull-N-Save is a dynamic organization in the scrap metal and auto-parts recycling sectors, characterized by a fast-paced and growth-oriented environment. We value strong leadership and proactive thinking as essential components for success within our well-established company.

Position Summary:
We are seeking an experienced bilingual Cashier/Customer Service representative to enhance our customer experience. This role is crucial in ensuring a smooth entry and exit process for our customers while providing exceptional service.

Key Responsibilities:
1. Greet customers upon entry and assist them in identifying the parts they need by providing a list of available vehicles.
2. Charge the entry fee and conduct checks for prohibited items in their bags.
3. Provide customers with a yard map and direct them to the vehicles on their list.
4. Process customer transactions after they have selected their parts.
5. Utilize our yard management computer system effectively, including selling warranties and marking parts accordingly.

Qualifications:
- Excellent customer service skills are a must.
- Proficiency in our computer system for managing daily transactions and balancing the register.
- Strong knowledge of auto and truck parts.
- Bilingual in English and Spanish is required.
- Flexibility to work weekends and holidays as needed.
- Ability to commit to a 40-hour work week with potential overtime.
- Must maintain a clean and organized workspace.
- Team-oriented mindset with a willingness to assist in various tasks.

Benefits:
- Comprehensive Health, Vision, and Dental Insurance.
- Health Savings Account (HSA).
- 401(k) retirement plan.
- Paid Time Off (PTO).

Work Schedule:
- 8-hour or 10-hour shifts available.
- Availability for holidays and weekends.

Pull-N-Save is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.

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