Retail Banking Professional
4 days ago
Fifth Third Bank is seeking a highly motivated and customer-focused Associate Personal Banker 1 to join our team. As a key member of our Retail Banking team, you will be responsible for building and maintaining strong relationships with our customers, identifying their financial needs, and providing tailored solutions to meet those needs.
Key Responsibilities- Use a consultative approach to build customer relationships and identify financial needs.
- Maintain a thorough knowledge of Retail consumer and small business products and services, and recommend appropriate solutions to customers.
- Utilize marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
- Cross-sell to existing customers and engage in outside sales activities as directed.
- Establish close working relationships with assigned Business Partners and refer customers to provide timely and holistic financial solutions.
- Consistently meet or exceed customer experience and individual/team production goals, and enhance year-over-year revenue growth.
- College degree or work experience providing transferrable skills, or a combination of education and experience.
- Experience in the financial industry preferred.
- Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
- Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
- Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
- Normal office environment.
- Extending viewing of computer screens.
- This position requires the ability to travel within the affiliate for training as well as scheduling flexibility.
Fifth Third Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where all employees feel valued and empowered to succeed.
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