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Cloud Engineer

2 months ago

Palo Alto, California, United States STAND 8 Technology Services Full time
About the Role

We are seeking a highly skilled Cloud Engineer to join our team at STAND 8 Technology Services. As a Cloud Engineer, you will be responsible for managing our AWS environment and supporting our development teams.

Key Responsibilities
  • Cloud Infrastructure Management: Oversee the management of our AWS environment, including overseeing the CI/CD pipeline, building internal tools, conducting code and architecture reviews, and enhancing our automation and availability using cutting-edge technology.
  • Ticket Management: Primarily manage AWS Tickets and support developers in troubleshooting issues with their cloud solutions.
  • Cloud Architecture: Contribute on a team to architect and manage our cloud infrastructure for cloud-hosted contact center solutions primarily in AWS.
  • Cloud Operations: Keep current and consult on core cloud operational configuration, such as permissions settings, resource management, usage scripting, service selection, monitoring, and alerting methods.
  • DevOps Practices: Contribute to Dev/Ops practices, including software development templates, development pipeline operations, deployment automation, and cloud operations methods and scripts.
  • Security: Recommend security practices and limit vulnerabilities.
  • Application Development: General applications development using NodeJS, and React for Lambda and container deployment.
Requirements
  • Education: BS/MS or equivalent in Computer Science/Computer Engineering.
  • Experience: Full stack engineer with 3+ years or more of commercial software development experience in NodeJS and React or similar languages.
  • Cloud Experience: 1+ years developing/deploying SaaS applications in Amazon Web Services, Microsoft Azure, or other public cloud environments. Knowledge of building container solutions such as Docker or Kubernetes.
  • Operating System Experience: Experience with deploying cloud solutions, administrative procedures, and configuration for Windows and Linux operating environments.
  • Web Development: Knowledge and skill in developing web user interfaces in ReactJS, but other advanced web tools and techniques such as AngularJS are a plus.
  • Genesys Experience: Practical experience deploying or developing with Genesys APIs and Genesys Cloud integrating to various customer environments/back-end systems using Genesys SDKs (PSDK, WFM API, IceLib, ICWS, GWS) is a big plus.
  • Tool Development: Experience with design and development of tools for managing the infrastructure and experience with programmed clean & re-usable code.
  • Problem-Solving: Demonstrate solid analytical programming and problem-solving skills, including software operation diagnostics.
  • Agile Mindset: Agile mindset.
  • Database Administration: Good working experience with database administration/optimization.
  • Continuous Integration: Experience with Continuous Integration and deployment with automated testing.
  • Team Player: Strong team player with the ability to work independently on routine duties or projects with general instructions on new assignments.