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Operations Manager
1 month ago
Job Title: Operations Manager
Job Summary:
We are seeking an experienced Operations Manager to join our team at Poseidon Power Washing. As an Operations Manager, you will be responsible for managing the day-to-day operations of our soft washing business, driving excellent customer service and sales in a territory.
Responsibilities:
* Resolve customer care claims in your territory
* Maintain sales up to and exceed sales quota
* Resolve roof warranty claims onsite
* Deliver onsite proposals and consultations
* Operate company vehicle in an admirable way, representing the company well
* Grow a territory and keep it growing
* Participate in and set up all company tradeshows
* Manage operations management experience
* Manage scheduling experience
* Administer and grow referral partner relationships
* Execute company Marketing plan
* Maintain sales vehicle to company standard
* Follow-up with quotes that were not closed
* Establish and participate in local leads groups to develop relationships for lead creation
* Maintain customer information and data input into the company CRM
Qualifications:
* Experienced operations manager in the Home Services environment
* Provide exceptional customer service
* Leader others want to follow
* Understand achieve production goals and how to achieve them
* Follow-up with quotes that were not closed
* Attend and participate in company promotional or social events
* Valid driver's license and clean driving record
* Work with computer programs such as: word, excel, CRM
* Present a company's benefits and close a sale
* Perform onsite proposals and consultations
* Strong understand basic Marketing
Compensation:
$55, $82,500.00 per year