Facilities Operations Manager

4 days ago

Hartford, Connecticut, United States AEG Full time
About the Role

We are seeking a highly skilled and experienced Facilities Manager to join our team at the XL Center. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of the facility, including event setup and tear-down, maintenance, and overall cleanliness.

Key Responsibilities
  • Conduct daily building walks to assess overall presentation and cleanliness of the facility
  • Assist in managing event setup and tear-down for all events held at the XL Center
  • Provide support during morning setup on event days
  • Support overall event operations during events, including post-event breakdown, changeover, and clean-up activities
  • Handle administrative tasks for the Operations department, including hiring, training, evaluating, motivating, payroll, scheduling, and disciplinary actions
  • Develop, maintain, and manage operating procedures related to changeovers and post-event cleaning
  • Inventory and track all show equipment and cleaning supplies used before, during, and after each event
  • Create and manage day-to-day work orders for the operations staff
  • Implement preventative maintenance logs to ensure the upkeep of heavy machinery and cleaning equipment
  • Participate in the development and administration of the Operations Department budget
  • Order and maintain supplies and materials for building maintenance within budget guidelines
  • Assist in developing pre-show staffing estimates for the Event Manager and Accounting department
  • Review and recommend operational policies and procedures for the Operations department
  • Facilitate compliance, training, and updates to the Emergency Action Plan as needed
  • Assist with building health and safety compliance
Requirements
  • Bachelor's/Technical degree from an accredited college/university/school, preferred
  • Three to five years' experience in facility operations management, including at least one year of building changeover or custodial work in an arena, convention center, or public assembly facility, preferred
  • Demonstrated knowledge of facility management, supervisory skills, and experience in staff supervision
  • Ability to function in a fast-paced, high-pressure environment and possess superior interpersonal and communication skills
  • Ability to work flexible schedules and demanding hours, including overnights, weekends, and holidays as required
  • Proficient with general MS Office and PC applications
  • Knowledge of budget preparation and control
  • Familiarity with OSHA requirements
  • Ability to coordinate multiple tasks and prioritize quickly
  • Must be self-motivated and have excellent organizational skills

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