Shelter Support Staff

2 weeks ago


Jacksonville, Florida, United States Comprehensive Health Services Full time
Job Summary

We are seeking a compassionate and organized Shelter Support Staff to join our team at Comprehensive Health Services. As a key member of our shelter team, you will provide essential support to shelter residents, ensuring a safe and clean environment. This is a dynamic role that requires strong communication skills, adaptability, and a commitment to delivering exceptional service.

Key Responsibilities
  • Enforce shelter guidelines, policies, and procedures with shelter guests.
  • Communicate essential information to keep shelter guests informed.
  • Support and assist guests with their shelter needs, including providing hygiene supplies, cleaning supplies, bedding, food, and more.
  • Maintain the safety and security of shelter property and report concerns to the Shelter Manager or on-call lead.
  • Ensure the privacy of guest personal information and safety.
  • Maintain the cleanliness of the shelter through performance of housekeeping tasks.
  • Complete shelter inventory and other required activities as assigned.
  • Provide ongoing documentation and reporting as directed by the Shelter Manager.
  • Accurately record daily time worked on all activities in the time tracking system of record.
Requirements
  • Strong organizational and communication skills.
  • Ability to establish and maintain professional boundaries while working with clients.
  • Ability to thrive in a flexible, fast-paced, and growth-oriented environment.
  • Ability to work in a high-stress environment and deescalate situations as needed.
  • Strong interpersonal skills, ability to be compassionate and firm towards guests.
  • Ability to accurately record information for required client and staff documentation while maintaining confidentiality and professional boundaries.
  • Ability to work in an austere environment.
  • Ability to lift 25 pounds independently.
  • Ability to walk, climb or descend stairs, kneel, bend, and twist.
  • Ability to pass a drug screen and a background check.
  • High School Diploma or equivalent.
  • Valid Driver's License.
Physical Requirements and Work Conditions
  • Work is normally performed in a typical interior/office work environment.
  • Work involves sitting and standing for prolonged periods of time.

Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.



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