Senior Technical Strategist
17 hours ago
Software Resources, a leading IT staffing agency, has an exciting opportunity for a Senior Technical Strategist to join our team in Orlando, FL. This role is responsible for developing and implementing a comprehensive technology roadmap to enhance operational efficiency and customer satisfaction.
The estimated salary for this position is $120,000 - $180,000 per year, based on industry standards and location.
Job Responsibilities:
- Develop and implement a technology strategy to drive business growth and improve customer experience.
- Oversee the deployment, configuration, and maintenance of hospitality software systems, including PMS, POS, CRM, booking platforms, and revenue management systems.
- Work with networking partners to ensure that all hardware systems are functioning optimally and integrated with software solutions.
- Liaise with third-party technology vendors for software licenses, hardware purchases, service agreements, and issue resolution.
- Lead efforts to integrate various systems to improve data flow, guest experience, and operational efficiencies.
- Mentor and lead a team of IT professionals, including system administrators, developers, and support staff.
Requirements:
- Bachelor's degree in information technology, Computer Science, Engineering, or a related field.
- 7+ years' experience in technology management within the hospitality industry and with multi-region deployment.
- Experience with Oracle Symphony, SAP Commerce, SAP ERPLite (basic), or SAP Customer Checkout.
- Strong understanding of networking, servers, and hardware technologies.
- Ability to lead cross-functional teams and work with multiple stakeholders.
- Excellent problem-solving skills and ability to remain calm under pressure.
- Strong communication skills, both written and verbal.
Benefits:
- World-class major medical, dental, and vision benefits.
- 401(k) with match.
- Short-term disability.
- Life insurance and AD&D.
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