Network Systems Technician
3 days ago
AT&T is seeking a skilled Tier II Network Technician to join our team. As a key member of our National Security Team, you will play a critical role in supporting the intelligence community by providing, operating, and assuring critical voice, video, and collaboration services for the full spectrum of operations.
Key Responsibilities:- Support the installation and maintenance of client LAN/WAN devices.
- Respond to and resolve incident tickets in a timely and efficient manner.
- Draft and implement standard network change requests to ensure seamless network operations.
- Provide support to Tier III network engineers for incident management and projects, including site surveys, TEMS, and equipment installation.
- Perform configuration management functions, such as updating topology drawings, ensuring asset management records are accurate, and conducting inventory.
- Coordinate network operations, maintenance, repairs, or upgrades, with a focus on CISCO/Juniper RMA processes.
- Utilize Layer 1 and Layer 2 network experience to troubleshoot and resolve network issues.
- Configure and troubleshoot layer 2 switching, including VLANs, port security, and thin configs.
- Familiarity with Cisco IOS, Juniper JUNOS, Brocade, and Foundry OS is required.
- Knowledge of Layer 3 protocols, such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, and GRE, is also necessary.
- Familiarity with Visio, ServiceNow, and Confluence is a plus.
- 7 years of experience in a related field, with a combination of work history and education.
- Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2.
- Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model.
- Working knowledge of basic routing fundamentals.
- Ability to travel 25 percent of the time.
- Valid driver's license and acceptable driving record.
- Competitive salary range: $79,300 - $100,000 per year.
- Medical, dental, and vision coverage.
- 401(k) plan.
- Tuition reimbursement program.
- Paid Time Off and Holidays.
- Paid Parental Leave.
- Paid Caregiver Leave.
- Additional sick leave beyond what state and local law require.
- Adoption Reimbursement.
- Disability Benefits.
- Life and Accidental Death Insurance.
- Supplemental benefit programs.
- Employee Assistance Programs (EAP).
- Extensive employee wellness programs.
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories.
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