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Community Engagement Specialist
2 months ago
Job Summary
The Private Company is seeking a highly skilled and experienced Community Manager to join our team. As a Community Manager, you will be responsible for maintaining the physical assets and enhancing the financial performance of the community.
Key Responsibilities
- Assist future residents in finding the perfect apartment to call home, providing a positive and genuine experience to all current and future residents.
- Utilize strategic consultative selling skills to achieve 100% community occupancy.
- Apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate courses of action.
- Approve all residential lease contracts and vendor-related contracts.
- Develop and implement effective marketing strategies to promote the community and its events.
- Mediate and assess current and future resident feedback, ensuring a high level of customer satisfaction.
- Assist with resident retention activities and ensure work responsibilities are covered when absent.
- Schedule and follow up on maintenance work orders, future move-ins, capital projects, and all aspects of the community.
Requirements
- Minimum of 2-5 years of on-site experience as a Community Manager, preferably in a similar role.
- Experience in accounting and property management software systems, with RealPage experience being a plus.
- Ability to manage annual budgets alongside the Regional Property Manager.
- Competence in Microsoft Suite and property management software, with a strong preference for proficiency.
- Participation in training to comply with new or existing fair housing laws.
- Presentation of self in a neat, clean, and professional manner at all times.
- Ability to work weekends and evenings as needed, in accordance with company expectations.