HVAC Service Operations Manager

3 weeks ago


Madison, Wisconsin, United States Integrity HVAC Services, Inc. Full time

Benefits:

Dental insurance, health insurance, paid time off, vision insurance

Integrity Services has been delivering exceptional customer service to residences and light commercial facilities since 2009.

Role Description:

As the Service Manager at Integrity HVAC Services, Inc., you will provide exceptional customer service by managing the day-to-day operations of our service department, ensuring timely completion of service requests, and maximizing the service department's profitability.

This is a full-time, on-site role that requires strong organizational skills, effective communication, and the ability to manage multiple priorities and deadlines.

Qualifications:

5+ years of experience in an HVAC service supervision or management position, or an equivalent combination of education and experience.

Demonstrated ability to effectively manage and motivate a team of service technicians, with strong customer service skills and the ability to resolve customer complaints and concerns in a timely and professional manner.

Proficient in Microsoft Office Suite, including Word, Excel, and Outlook, with excellent verbal and written communication skills.

High school diploma or equivalent; Associates or Bachelor's degree preferred, with a valid driver's license and reliable transportation.

Commitment to Fostering an Inclusive Workplace:

We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity.


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