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Shift Team Lead

1 month ago

Danvers, Massachusetts, United States Dunkin' - Franchisee Of Dunkin Donuts Full time
Be Part of a Family Business

We are a small family business with over 35 years of experience operating Dunkin' locations. We prioritize our employees' and customers' well-being, striving to create a positive environment for everyone.

As a Shift Leader, you will play a crucial role in setting the tone for excellent customer service. You will lead your team to provide top-notch service, ensuring a safe, quick, and exceptional experience for our guests.

We offer flexible scheduling that accommodates your needs, with a requirement for weekend availability. While prior Dunkin' experience is preferred, we also consider candidates with other fast food and customer service backgrounds, such as Starbucks, McDonald's, or Burger King.

Benefits of working with us:

  • Competitive hourly rate up to $18.00 + tips (dependent on experience and availability)
  • Flexible scheduling that works for you
  • Health, dental, and vision insurance
  • Retirement programs with company match
  • Education benefits through our partnership with SNHU
  • Career growth potential as we prefer to promote from within
  • Employee bonus potential
  • Earned sick time and leave available

Key responsibilities include:

  • Providing excellent guest satisfaction, service speed, and product quality
  • Meeting safety and sanitation standards
  • Anticipating and exceeding guests' expectations
  • Working effectively in a team environment