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Store Operations Manager

2 months ago

Elmont, New York, United States AllSaints Retail Full time
About the Role

We are seeking a highly skilled and experienced Assistant Store Manager to join our team at AllSaints Retail. As a key member of our store operations team, you will be responsible for the overall daily running of the store, ensuring that our customers receive an exceptional in-store experience.

Key Responsibilities
  • Lead a team of stylists and floor management, providing guidance and support to ensure they are equipped to deliver best-in-class customer service.
  • Manage the operational functions of the store, including inventory management, visual merchandising, and scheduling.
  • Develop and implement strategies to drive sales growth and improve customer engagement.
  • Collaborate with the store manager to achieve business objectives and ensure the store is running efficiently.
  • Recruit, train, and develop a high-performing team, ensuring they have the skills and knowledge to succeed in their roles.
  • Manage employee relations, including performance management, disciplinary procedures, and employee development.
  • Monitor and analyze sales data, customer feedback, and other key performance indicators to inform business decisions.
Requirements
  • Proven experience in a retail management role, with a strong track record of driving sales growth and improving customer satisfaction.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong business acumen, with the ability to analyze data and make informed business decisions.
  • Ability to work collaboratively as part of a team, with a customer-centric approach.
  • Highly organized and able to prioritize tasks effectively, with a strong attention to detail.
  • Ability to work flexibly, including evenings and weekends, as required.
What We Offer
  • A competitive salary and benefits package, including health and wellbeing benefits.
  • Ongoing training and development opportunities, to support your career growth and success.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • The opportunity to work with a leading fashion brand, with a strong commitment to innovation and customer satisfaction.