Program Manager

2 weeks ago

Elmont, New York, United States WellLife Network Full time
Job Summary

WellLife Network seeks a skilled Case Manager to oversee the daily operations of the Supported Housing Program. This role involves coordinating and providing case management services, ensuring quality of care to the consumer population, and assisting individuals in maintaining their independent living environment.

Key Responsibilities
  • Operate the Supported Housing program and manage assigned caseloads.
  • Drive self and/or agency vehicle to visit apartments, assess, observe, and evaluate physical plans and residents' functioning abilities and needs.
  • Act as a liaison with community health, mental health, educational, vocational, and recreational programs.
  • Supervise and collect urine samples, ensuring accurate testing procedures.
  • Provide linkage services with detoxification and rehabilitation treatment centers.
  • Assist consumers in housing selection, including participation in selecting adequate furnishings and working with real estate agents.
  • Facilitate sublease and rental payment agreements, as well as housing subsidies, food stamps, and other benefits.
  • Link consumers to community support services in identified areas of need.
  • Familiarize consumers with their rights as tenants and assist in tenant-landlord communication.
  • Develop individual support plans to address areas such as self-care, money management, medication management, daily living skills, and symptom management.
  • Maintain all required written documentation, including consumer records and program records.
  • Identify maintenance and safety needs of assigned apartments.
  • Report and document all incidents to immediate supervisors and/or the Director of MHS within 24 hours.
  • Be on-call 24 hours a day, seven days a week to respond to emergencies.
  • Participate in weekly supervision of assigned staff, delegating tasks and providing professional direction and technical assistance.
  • Attend meetings and trainings at various sites, following different routes of travel to worksites.
  • Able to lift/carry packages and boxes of supplies, as well as clients if necessary.
  • Ability to count, add, subtract, and manage money.
  • Communicate information with all staff and supervisors verbally and in writing for the purpose of giving instructions, providing feedback, and adjusting work practices.
  • Participate in activities of other staff members in their absence or during periods of staff shortage.
  • Represent the agency at meetings and trainings not otherwise specified.
  • Ability to work flexible schedules, as work schedules are subject to change.
Requirements
  • Bachelor's degree in Social Services preferred.
  • Experience working with mental health consumers with/without co-occurring addictive disorders.
  • New York State driver's license and access to a vehicle required.

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