Business Process Expert

1 week ago


Horsham, Pennsylvania, United States MassMutual Eastern PA Full time
About the Role

Join MassMutual Eastern PA as a Business Process Expert and contribute to the development of our ethical and committed support staff. Provide multifaceted support to the supervisory team, collaborate with advisors and staff, and stay updated on changes in regulations and operational practices.

Responsibilities:

  • Manage inquiries and resolve issues related to new account openings, business operations, and compliance.
  • Collaborate with advisors and staff to develop expertise in investment business processing.
  • Assign and track required training courses for agents and staff.
  • Coordinate and disseminate communications to advisors and staff.

Estimated Salary:

$58,000 - $88,000 per year.



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