Premium Services Coordinator
4 weeks ago
The Premium Services Coordinator plays a vital role in supporting the Premium & Group Experience team in various aspects of their work, including suite sales, event recaps, ticket management, special events, and sales materials preparation. This position requires strong organizational and communication skills to effectively manage client contact and various premium & group sales related reports and projects.
Key Responsibilities:- Resolve routine and non-routine problems based on knowledge or priorities, policies, procedures, or practices; discreetly handle confidential information.
- Screen telephone calls, emails, and voicemail, taking appropriate action; respond to routine telephone requests by researching information and analyzing the situation to resolve issues.
- Prepare contracts, correspondence, reports, forms, and records or notes. Edit written work as needed to note missing or questionable data.
- Assist with coordination of client servicing during events for Premium & Group Experiences Department.
- Perform online research to grow the pipeline of possible new clients. Create, organize and maintain files.
- Assist with preparation of sales materials.
- Premium activations and recaps, assets inventory and management, assist in generating new premium opportunities, communications and updates.
- A minimum education level of High School Diploma or its equivalency.
- Years of related work experience: 2-4 years' previous administrative experience.
- Must have good written and verbal skills.
- Ability to consistently prioritize projects, meetings, and fast-changing schedules while remaining productive and professional.
- Proficient in Microsoft Office Suite.
- Ability to occasionally work varying schedules based on the business needs of the company.
- Ability to remain in a stationary position for extended periods of time.
- BA/BS Degree.
- Previous experience at a sports/marketing company or sports venue preferred.
- Ticketing system experience.
- Adobe creative suite.
ASM Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply.
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