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Residential Property Supervisor

2 months ago

Cincinnati, Ohio, United States Aven Realty Full time
Job Overview

Position Summary: The Residential Property Supervisor is tasked with the comprehensive oversight of a residential property or a collection of properties, ensuring optimal maintenance, full occupancy, and resident satisfaction. This role encompasses daily operations, personnel management, budgeting, financial oversight, and adherence to all relevant laws and regulations.

Core Responsibilities:

  1. Property Oversight:
    • Manage daily property operations, including maintenance, repairs, and cleanliness.
    • Ensure the property is maintained to high standards of safety and cleanliness.
    • Handle tenant relations, addressing concerns and resolving issues efficiently.
  2. Leasing and Promotion:
    • Supervise leasing processes, including marketing available units, conducting viewings, and vetting prospective tenants.
    • Negotiate lease agreements and renewals to maximize occupancy and revenue.
    • Develop and implement tenant retention strategies.
  3. Financial Oversight:
    • Oversee rent collection processes, ensuring timely payments.
    • Prepare financial statements for property owners or management.
  4. Team Leadership:
    • Direct and manage on-site personnel, including leasing agents and maintenance staff.
    • Conduct regular team meetings and provide necessary training.
    • Assess staff performance and address personnel matters.
  5. Compliance and Regulations:
    • Ensure adherence to all applicable local, state, and federal housing laws.
    • Manage lease agreements to ensure compliance with current regulations and company policies.
    • Handle eviction processes and other legal issues as required.
  6. Vendor Coordination:
    • Select and oversee contractors and service providers for property maintenance.
    • Negotiate service contracts for repairs and maintenance.
    • Evaluate the quality of work performed by vendors.
  7. Resident Engagement:
    • Promote a positive living atmosphere for residents.
    • Address and resolve resident complaints and issues in a timely manner.
  8. Documentation and Reporting:
    • Maintain precise records of property operations, tenant interactions, and financial activities.
    • Prepare regular reports for property owners or management.

Qualifications:

  • Bachelor's degree in Business Administration, Real Estate, or a related discipline (preferred).
  • 3-5 years of experience in property management, particularly in residential settings.
  • Proficient in property management software (e.g., Rent Manager, Yardi) and Microsoft Office Suite.
  • Exceptional organizational and time management abilities.
  • Strong communication and interpersonal skills.
  • Familiarity with local, state, and federal housing regulations.
  • Able to manage multiple tasks and work effectively under pressure.

Physical Demands:

  • Regularly walk, stand, and climb stairs.
  • Lift and carry items weighing up to 25 pounds.
  • Be available to respond to emergencies at any time.

Work Environment:

  • On-site management with some availability required after hours.
  • Occasional travel to other properties may be necessary.

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