Dispatch Support Specialist
2 weeks ago
DIMEGLIO SEPTIC INC is seeking a Dispatch Support Specialist to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our services.
Your primary responsibilities will include assisting the dispatcher in entering, scheduling, and dispatching service calls. You will also be responsible for collecting and entering paperwork into our system, maintaining accurate records and reports, and providing exceptional customer service over the phone and via email.
We are looking for a highly organized and detail-oriented individual who is proficient in computer skills, including Excel, Word, and Outlook. A strong attention to detail and ability to multitask are essential for this role.
We offer a competitive salary range of $45,000 - $55,000 per year, commensurate with experience. Benefits include vision, medical, dental, 401K, vacation, and sick pay.
Key Responsibilities:
- Assist the dispatcher in entering, scheduling, and dispatching service calls
- Collect and enter paperwork into our system
- Maintain accurate records and reports
- Provide exceptional customer service over the phone and via email
Requirements:
- High school diploma or equivalent required
- 1-2 years of experience in a customer-facing role
- Excellent communication and organizational skills
- Proficient in computer skills, including Excel, Word, and Outlook
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Customer Support Specialist
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Dispatch and Reception Team Member
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Office Coordinator
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