Insurance Operations Analyst

5 days ago

Chicago, Illinois, United States Aon Full time
Business Planning Senior Analyst - Insurance

Aon Private Risk Management (APRM) designs, implements, and services customized personal risk management strategies for High-Net-Worth individuals and families.

The Business Planning Senior Analyst is responsible for providing initial and ongoing agency management system support and training for all Aon Private Risk Management users. This position may be hybrid out of an Aon office (Chicago, Texas, Jacksonville) and both local and virtual candidates are welcome to apply.

Aon is in the business of better decisions.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the Day Will Look Like

As a Business Planning Senior Analyst, you will:

  • Provide initial and ongoing Agency Management System training and Carrier Admin duties to all APRM users
  • Audit APRM staff on key areas of Nexsure Procedure utilization in accordance with the Audit Schedule (Client set up, policy setup, Assignments, Action & Attachment Documentation/Follow-up, Data Integrity, QDR-Compliance, and Surplus Lines)
  • Evaluate and update workflows for Agency Management System
  • Identify and implement operation efficiencies to help drive profitability
  • Review and update SharePoint content Quarterly (APRM Phone Lists, Carrier Info, Commissions, Workflows, Best Practices, etc.) and update APRM Email distribution lists and Nexsure Licenses (Monthly)
  • Monitor APRM Training Emails and ensure that they are answered in accordance with our workflows and within 24 hrs.
Skills and Experience That Will Lead to Success

To be successful in this role, you will need:

  • 5 years of experience with Personal Lines Insurance
  • Proficiency with the Microsoft Office Suite products and SharePoint
  • Proficiency with Excel including Pivot Tables and Macros
  • Nexsure experience is a plus
  • Ability to express ideas and information with clarity and precision (both verbally and in writing)
  • Strong time management skills and ability to multi-task
  • Training experience is a plus
  • Some travel may be required
How We Support Our Colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The salary range for this position (intended for U.S. applicants) is $70,000 to $90,000 annually. The actual salary will vary based on applicants education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicants geographic location.

A summary of all the benefits offered for that position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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