Insurance Operations Analyst

4 weeks ago


Chicago, Illinois, United States Aon Full time
Job Title: Business Planning Senior Analyst - Insurance

Aon Private Risk Management (APRM) designs, implements, and services customized personal risk management strategies for High-Net-Worth individuals and families.

The Business Planning Senior Analyst is responsible for providing initial and ongoing agency management system support and training for all Aon Private Risk Management users. This position may be hybrid out of an Aon office (Chicago, Texas, Jacksonville) and both local and virtual candidates are welcome to apply.

Aon is in the business of better decisions.

Key Responsibilities:
  • Provides initial and ongoing Agency Management System training and Carrier Admin duties to all APRM users
  • Audits APRM staff on key areas of Nexsure Procedure utilization in accordance with the Audit Schedule (Client set up, policy setup, Assignments, Action & Attachment Documentation/Follow-up, Data Integrity, QDR-Compliance, and Surplus Lines)
  • Evaluates and updates workflows for Agency Management System
  • Identifies and implements operation efficiencies to help drive profitability
  • Reviews and updates SharePoint content Quarterly (APRM Phone Lists, Carrier Info, Commissions, Workflows, Best Practices, etc.) and updates APRM Email distribution lists and Nexsure Licenses (Monthly)
  • Monitors APRM Training Emails and ensure that they are answered in accordance with our workflows and within 24 hrs.
Requirements:
  • 5 years experience with Personal Lines Insurance
  • Proficient with the Microsoft Office Suite products and SharePoint
  • Proficiency with Excel including Pivot Tables and Macros
  • Nexsure experience is a preferred
  • Proficient in expressing ideas and information with clarity and precision (both verbally and in writing)
  • Strong time management skills and ability to multi-task
  • Training experience preferred
  • Some travel
Benefits:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.

Eligibility for benefits is governed by the applicable plan documents and policies.



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