Operations Process Analyst
1 day ago
Operations Process Analyst Role
About the Role
Harcourt Matthews is seeking an experienced Operations Process Analyst to join our team. As an Operations Process Analyst, you will play a key role in providing business insights, process mapping, and supporting specific projects and strategies.
Key Responsibilities
- Develop and administer methods to track and provide insights on daily, monthly, and other departmental processes and activities
- Produce sophisticated process mapping and procedure documentation
- Support the administration of departmental performance metrics, KPIs, and related analysis
- Develop educational materials for the department and department's customer base
- Develop a departmental schedule and publish performance versus standards
- Develop and administer quality assurance, control review, and business continuity programs
- Support system enhancement initiatives
- Assist in automating departmental processes and activities
Requirements
- Bachelor's degree in Engineering, Business, Accounting, or a related field is strongly preferred
- Experience as an Analyst with knowledge of process design, mapping, and procedure documentation
- Advanced proficiency in Microsoft Office products, including Word, PowerPoint, and advanced Excel skills (Pivot Tables, VLookup's, VBA macros, etc.)
- Prior experience building dashboards in PowerBI, Google Looker, or other data visualization tools is preferred
- Proficiency in Microsoft Power Automate or Power Apps is strongly preferred
- Exceptional communication skills, both written and verbal, and sharp critical thinking and analytical skills
About Harcourt Matthews
Harcourt Matthews is a leading provider of legal operations and accounting services. We value diversity and inclusion and welcome applications from all ethnicities and backgrounds.
How to Apply
Please submit your application, including your resume and cover letter, to Harcourt Matthews. We look forward to hearing from you.
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