Patient Experience Manager

3 weeks ago


Houston, Texas, United States Hamilton Health Box Full time
Job Overview:
Are you passionate about delivering exceptional patient experiences? Do you have a strong background in healthcare registration and operations? Join us as a Patient Experience Manager at Hamilton Health Box, where you will play a pivotal role in shaping the first impression of our organization. In this part-time position, you will oversee the patient check-in and registration process, ensuring seamless integration with our care team. With a focus on delivering high-quality patient experiences, you will contribute to the success of our organization by implementing efficient registration processes and maintaining accurate patient records.

About the Role:
The estimated salary for this position is $18.00 - $19.00 hourly, offering a competitive compensation package. Your primary responsibilities will include collaborating with our clinical team to develop policies and procedures, expediting online patient registration, and verifying demographic information. Additionally, you will facilitate referrals/prior authorizations and audit charts for accurate registration and data entry. To succeed in this role, you must possess at least one year's experience in a medical office position or healthcare registration function, with a High School diploma or equivalent required. Business or technical school is preferred, along with medical terminology and knowledge of insurance verification.

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