Sales Representative
4 weeks ago
As a key member of our team at HireFinder, we are seeking a highly motivated and results-driven Outbound Sales Representative to join our sales team. In this role, you will be responsible for cultivating and maintaining customer relationships, initiating calls to customers, and promoting our cruise products to drive direct sales and ensure an overall superior guest service experience.
Key Responsibilities:
- To sell our cruise products directly to guests from all US and CA by building rapport, recommending modifications to products and services, and ensuring customer retention.
- Promote sales to direct US/CA guests by initiating calls, identifying travel needs, and presenting/explaining cruise products and making travel recommendations.
- Establish and maintain quality customer relationships by delivering exceptional customer service, identifying, and meeting customer needs and expectations to include meeting customer retention goals.
- Build and maintain effective relationships with new and existing consumers, and maintain consumer prospect lists/contact database to identify guest travel trends.
- Acquire in-depth industry and company knowledge to articulate cruise product features, benefits, pricing, and make recommendations to include promotions, itineraries, and auxiliary products.
- Attend and actively participate in daily team meetings or relevant sales training to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers.
- Participate in department-approved mass e-mail campaigns targeting specific guests' profiles.
Requirements:
- Goal-oriented with an outbound call mindset.
- Experience with travel reservations systems and knowledge of CRM product Salesforce.com a plus.
- High School Diploma or equivalent required, post-secondary education in Marketing, Business Administration, or related field preferred.
- Minimum of 6 – 1 year sales experience with any industry.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for career growth and professional development.
- A competitive salary and benefits package.
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