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Automotive Service Team Lead
2 months ago
The Service Center Operations Manager at Valvoline Instant Oil Change is a key member of our local team from both a technical and managerial standpoint. This role is ideal for a person who wants to lead one of our service centers and is ready to start taking the initiative among auto technicians.
Key Responsibilities- Supervise and Mentor Service Technicians
- Provide Service Training to New Technicians
- Collaborate with the Service Center Manager to Find Solutions for Customer Service
- Provide Superior Customer Service Leadership
- Manage Inventory, Scheduling, and Payroll as Business Elements of the Service Center
- Maintain a Clean, Well-Organized Service Center and Facilitate a Safe and Secure Working Environment
- Open and/or Close the Service Center Under Specific Direction of the Service Center Manager
- Adhere to Company Policies and Procedures as Outlined in the Standard Operating Procedures Manual, Employee Handbook, and Company Communications
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- Must be able to lift to 50 lbs.
- Must have full body mobility (twisting, turning, bending, stooping, squatting, and working for extensive periods of time with hands above head)
- Work in cramped areas and in awkward body positions
- Climb ladders occasionally
- Walk up and down stairs
- Work while wearing personal protective equipment
- Work around high noise levels
- Must be able to walk/stand continuously
- Must be physically fit with unimpaired balance or mobility to work around floor openings with a depth up to ten feet
- Must be able to guide in vehicles weighing up to 10,000 GVWR
- Must have quick reflexes and ability to work in a physically demanding environment
- Effective Interpersonal, Oral, and Written Communication Skills
- Knowledge of Cash, Facility, and Safety Control Policies and Practices
- High School Diploma or Equivalent
- 1 Year of Supervisory Experience or Related Experience/Training Preferred
