New and Used Vehicle Sales Professional

3 days ago


Silver Spring, Maryland, United States DARCARS Automotive Group Full time
Job Description

We are seeking a motivated and results-driven Car Sales Consultant to join our team at DARCARS Automotive Group. As a key member of our sales team, you will be responsible for selling new and used vehicles, delivering exceptional customer service, and achieving DARCARS' sales objectives.

Key Responsibilities
  • Conduct business in a professional and ethical manner
  • Follows DARCARS approach to selling (including but not limited to):
    • Greets customers with a welcoming attitude and listens to their needs
    • Describes operations and features of vehicles matching customer's needs via in-person or virtually
    • Follows DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.)
    • Suggests optional equipment, features, warranties, for customer to purchase
    • Correctly computes and quotes sales price
    • Works with finance team to obtain financing, as needed
    • Completes all necessary paperwork
    • Arranges for delivery and registration of the vehicle
    • Addresses all customer concerns and ensures customer is satisfied
  • Maintains solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment
  • Must be able to make an effective demonstration ride on a planned route
  • Develop and maintain future prospect and customer follow-up system
  • Participates in all required brand and DARCARS training
  • Utilizes and familiar with online digital retailing selling tools
  • May be required to use video tools to assist customers virtually with car buying process
  • In conjunction with the General Manager, develops personal income goals consistent with DARCARS standards and develops a strategy to consistently meet those goals
  • Complies with DARCARS policies and procedures
  • Other duties as assigned

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