Client Relations Associate

4 weeks ago


San Mateo, California, United States TM Management Group Full time
Client Relations Associate

We value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service have overall improved the quality of our client relations. With our client's upcoming expansion, we are looking to extend our Client Relations and Customer Service Team. If you are team-spirited, share a passion in cultivating relationships, and have a desire to assist others, then this role was made for you.

Key Responsibilities:
  • Establish and maintain long-lasting business and client relationships by working directly with clients and customers on a daily basis
  • Identify, troubleshoot, and provide clients with resolutions to their issues and concerns
  • Maintain open communication between our clients, their consumers, and our Client Relations Associate Team
  • Utilize product knowledge to upsell products and services as needed and assist our sales team in new client acquisitions
  • Provide clients with an individualized purchasing experience and utmost customer service
  • Coordinate with the sales team to ensure process orders are completed and installation dates are set
  • Document client's contact information, ensure their purchase order is correct, and submit all information accordingly to our Senior Client Relations Associates
  • Collaborate with fellow Client Relations Associates, and other Customer Service and Sales team members so that all sales targets are met
The Ideal Candidate:
  • High School Diploma or equivalent certification required
  • Bachelor's Degree in Business Administration, Communications, Marketing, or other related fields preferred
  • 1-3 years of experience working in Client Relations, Customer Service, Hospitality, Sales, or other related fields preferred
  • People-oriented and passionate about building relationships
  • Charismatic and personable demeanor that transpires to fellow Client Relations Associates and other Customer Service team members
  • Results-driven and self-motivated to improve interpersonal skills
  • Practices active listening and is empathetic to client's concerns
  • Solution-oriented and takes initiative in resolving unexpected challenges


  • San Jose, California, United States TM Management Group Full time

    Job OverviewWe are seeking a highly skilled Client Relations Associate to join our team at TM Management Group. As a key member of our Client Relations and Customer Service Team, you will play a vital role in building and maintaining long-lasting business relationships with our valued clients.Key Responsibilities:Establish and maintain strong relationships...


  • San Diego, California, United States TCWGlobal Full time

    About the RoleWe are seeking a highly motivated and customer-focused Client Relations Associate to join our team at TCWGlobal. As a key member of our Client Relations team, you will play a critical role in supporting our clients and driving business growth.Key ResponsibilitiesClient Support: Serve as a primary point of contact for clients, providing...


  • San Luis Obispo, California, United States Pctives Full time

    About UsWe're a dynamic team of innovators at Pctives, passionate about making a difference in the industry. Our unique blend of creativity, drive, and fun sets us apart. If you're ready to be part of a team where your ideas matter, keep reading.The RoleAs our Client Relations Associate, you'll be the key to unlocking seamless relationships between our...


  • San Luis Obispo, California, United States Pivotal Academy Full time

    About UsWe're a dynamic team of innovators at Pivotal Academy, driven by a passion for excellence and a commitment to making a meaningful impact in the industry. Our unique blend of creativity, drive, and fun fosters an environment where ideas thrive, and work can truly make a difference.The RoleAs our Client Relations Associate, you'll be the key to...


  • San Jose, California, United States TM Management Group Full time

    Client Relations AssociateWe value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service have overall improved the quality of our...


  • San Jose, California, United States OM Internships Full time

    Client Relations AssociateWe value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team.Their determined efforts in providing our clients with excellent customer service have overall improved the quality of our...


  • San Diego, California, United States Nuffer, Smith, Tucker Public Relations Full time

    Join Our Team of PR ExpertsNuffer, Smith, Tucker Public Relations is a leading agency in San Diego, and we're looking for talented professionals to join our team. As a Public Relations Account Executive or Senior Account Executive, you'll have the opportunity to work with a variety of agriculture clients and help shape their communications strategies.About...


  • San Diego, California, United States Nuffer, Smith, Tucker Public Relations Full time

    Join Our Team as a Public Relations ProfessionalNuffer, Smith, Tucker Public Relations is seeking a talented Public Relations professional to join our team in San Diego. As a Public Relations Senior Account Executive or Account Executive, you will have the opportunity to work with a variety of agriculture clients and help shape their communications...


  • San Diego, California, United States Department of Industrial Relations Full time

    Job SummaryThe Department of Industrial Relations is seeking a highly skilled and detail-oriented Industrial Relations Representative to join our team. As an Industrial Relations Representative, you will play a critical role in ensuring compliance with state labor laws and regulations, promoting workplace fairness, and resolving disputes between employees...


  • San Francisco, California, United States Dodge & Cox Full time

    Client Relationship Associate at Dodge & CoxAs a vital member of our Client Service team, you will:Facilitate effective communication with clients, intermediaries, and consultantsServe as a secondary liaison for significant client relationshipsWork collaboratively with diverse teams to gain insights into various client segmentsEnsure accurate data management...

  • Client Advocate

    4 weeks ago


    San Mateo, California, United States CORA Full time

    Job SummaryCORA is seeking a skilled Client Advocate to provide crisis intervention, case management, and supportive services to clients in our confidential safe houses. As a key member of our Crisis Intervention Services team, you will provide a safe, healthy, and welcoming environment for all clients, while also facilitating access to emergency resources...

  • Client Advocate

    3 weeks ago


    San Mateo, California, United States CORA - Community Overcoming Relationship Abuse Full time

    About the RoleCORA - Community Overcoming Relationship Abuse is seeking a dedicated and compassionate Client Advocate to join our team. As a Client Advocate, you will play a vital role in providing crisis intervention, case management, and supportive services to survivors of domestic violence and their families.Key ResponsibilitiesProvide crisis intervention...

  • Client Advisor

    2 days ago


    San Mateo, California, United States VinFast Full time

    About the RoleThe Client Advisor is a key member of the VinFast sales team, responsible for delivering exceptional client experiences and driving sales growth. This role requires a strong passion for the automotive industry, excellent communication skills, and a customer-centric approach.Key ResponsibilitiesRepresent the VinFast brand with integrity and...

  • Client Advocate

    4 weeks ago


    San Mateo, California, United States CORA - Community Overcoming Relationship Abuse Full time

    About the PositionCORA - Community Overcoming Relationship Abuse is seeking a skilled and compassionate Client Advocate to join our team. As a Client Advocate, you will provide crisis intervention, case management, and supportive services to clients in our confidential safe houses.Key ResponsibilitiesProvide immediate crisis response, needs assessment, and...

  • Client Advisor

    2 weeks ago


    San Mateo, California, United States VinFast Full time

    Job Title: Client AdvisorAt VinFast, we are seeking a highly motivated and results-driven Client Advisor to join our sales team. As a Client Advisor, you will be responsible for managing the sales cycle from prospect to purchase, tracking all client and sales activity, and providing a client experience consistent with the VinFast brand and vision.Key...


  • San Francisco, California, United States Stifel Financial Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Client Service Associate to join our team at Stifel Financial. As a Client Service Associate, you will provide exceptional customer service and administrative support to our financial advisors and clients.Key ResponsibilitiesAssist financial advisors with opening and maintaining client accounts...

  • Client Advocate

    3 weeks ago


    San Mateo, California, United States CORA Full time

    Job SummaryCORA is seeking a skilled Client Advocate to provide crisis intervention, case management, and supportive services to clients in our confidential safe houses. As a key member of our Crisis Intervention Services team, you will provide a safe, healthy, and welcoming environment for all clients, while also facilitating access to emergency resources...


  • San Francisco, California, United States Pantera Capital Full time

    Investor Relations AssociatePantera Capital, a pioneering institutional investment firm, is seeking a skilled Investor Relations Associate to join its San Francisco office. As a key member of the team, you will play a vital role in fostering exceptional relationships with our growing investor community.Key Responsibilities:Provide timely and accurate...


  • San Diego, California, United States Marsh & McLennan Companies Full time

    Company: Marsh & McLennan Companies Position Overview: The Client Manager plays a crucial role in delivering expert guidance and support that requires both technical acumen and industry insight to effectively address client needs and resolve challenges. This position may also involve acting as a Client Executive for designated accounts, overseeing the...

  • Client Advocate

    3 weeks ago


    San Mateo, California, United States CORA - Community Overcoming Relationship Abuse Full time

    About the PositionCORA - Community Overcoming Relationship Abuse is seeking a skilled and compassionate Client Advocate to join our team. As a Client Advocate, you will provide crisis intervention, case management, and supportive services to clients in our confidential safe houses.Key ResponsibilitiesProvide immediate crisis response, needs assessment, and...