Guest Service Representative

4 days ago


Littleton, Colorado, United States HIGHLANDS RANCH COMMUNITY ASSOC Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Service Representative to join our team at the HIGHLANDS RANCH COMMUNITY ASSOC. This role will provide exceptional service to members and guests, ensuring a positive experience at our recreational facilities.

Key Responsibilities
  • Provide excellent customer service, responding to member inquiries and resolving issues in a professional and courteous manner.
  • Monitor and check-in members entering the facilities, ensuring a safe and secure environment.
  • Answer incoming telephone calls, responding to member inquiries and providing information on facility programs and services.
  • Assist with basic transactions, including cash handling and equipment checkout.
  • Clean and maintain facilities, including cardio and weight equipment, to ensure a clean and safe environment.
  • Perform light janitorial and landscaping duties, as needed.
  • Set up rooms and programs, including volleyball and basketball, as requested.
  • Assist management with training and development of new staff, ensuring a smooth transition and high-quality service.
Requirements
  • High school diploma or equivalent required; one year of high school preferred.
  • Previous customer service experience and basic computer skills a plus.
  • Ability to work in a fast-paced environment, providing exceptional service to members and guests.
  • Strong communication and problem-solving skills, with the ability to work effectively in a team environment.
  • Flexibility to work at all facilities on all shifts, including holidays.
Benefits
  • Paid Sick Leave
  • Employee Assistance Program (EAP)
  • Employee Discounts (30%) for Programs and Events
  • Recreation Center Usage
  • Retirement Plan
  • Medical Insurance (hours requirement)


  • Littleton, Colorado, United States Hcareers Full time

    {"Job Title": "Guest Service Representative", "Job Summary": "We are seeking a Guest Service Representative to join our team at Hcareers. As a Guest Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a positive experience from check-in to check-out. Responsibilities: * Greet and register...


  • Littleton, Colorado, United States HIGHLANDS RANCH COMMUNITY ASSOC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Representative at the HRCA Rec Center at Northridge in Highlands Ranch, CO.Key ResponsibilitiesProvide exceptional customer service to members and guests, responding to inquiries and resolving issues in a friendly and professional manner.Monitor...


  • Littleton, Colorado, United States HIGHLANDS RANCH COMMUNITY ASSOC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at the HRCA Rec Center at Northridge in Highlands Ranch, CO. As a key member of our facilities team, you will provide exceptional service to our members and guests, ensuring a positive and enjoyable experience at our recreation center.Key...


  • Littleton, Colorado, United States Wyndham Hotels & Resorts Full time

    Job SummaryThe Guest Services Agent is responsible for providing exceptional service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Key ResponsibilitiesProvide attentive, courteous, and efficient service to all guestsMaximize room revenue and occupancyProcess guest check-ins and...


  • Littleton, Colorado, United States OCI Hospitality Full time

    About UsOCI Hospitality is a leading hospitality company that operates with a mission to enrich the lives of others through exceptional service.We believe that every team member is a vital part of our success, and we strive to create a work environment that is inclusive, employee-focused, and invested in their development.About the RoleThe Guest Service...


  • Littleton, Colorado, United States Nothing Bundt Cakes Full time

    Be a Part of the Sweetest Team in Town!At Nothing Bundt Cakes, we're on a mission to spread joy and make every celebration sweeter. As a Guest Service Representative, you'll be the face of our bakery, making every guest feel welcome and valued. You'll be the party planner, the problem solver, and the cake connoisseur all rolled into one.Key...


  • Littleton, Colorado, United States Nothing Bundt Cakes Full time

    Be a Part of the Sweetest Team in Town!At Nothing Bundt Cakes, we're on a mission to spread joy and make every celebration sweeter. As a Guest Service Representative, you'll be the face of our bakery, making every guest feel welcome and valued. You'll be the party planner, the cake connoisseur, and the host with the most!Responsibilities:Be a Team Player:...


  • Littleton, Colorado, United States Planet Fitness Full time

    Job Title: Weekend Evening Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Weekend Evening Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key...


  • Littleton, Colorado, United States Planet Fitness Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Planet Fitness Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesProvide a superior level of customer service to...


  • Littleton, Colorado, United States Smashburger Full time

    Smashburger W Alameda Ave Ste.B **Food Service Role**As a Guest Service Expert at Smashburger, you will be responsible for delivering exceptional customer experiences. Key responsibilities include:• Ensuring each guest receives Gold Standard service• Maintaining knowledge of all menu items and providing suggestions and answers to guests• Processing POS...


  • Littleton, Colorado, United States Planet Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesProvide exceptional customer service to members, prospective members and guests.Handle all front desk related activities,...


  • Littleton, Colorado, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Overnight Customer Service Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional service to our members, prospective members, and guests, ensuring a positive and welcoming experience in our Judgement Free Zone.Key...


  • Littleton, Colorado, United States Raising Cane's Chicken Fingers Full time

    About Raising Cane'sRaising Cane's is a fast-paced and fun environment where we serve up fresh, never frozen chicken fingers and a variety of sides. We're looking for talented individuals to join our team as Restaurant Crew Members!Job SummaryWe're seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be...


  • Littleton, Colorado, United States Planet Fitness Full time

    Job SummaryThe Overnight Customer Service Representative will be responsible for providing exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a high level of energy, a positive attitude, and a passion for fitness and health.Key ResponsibilitiesGreet members, prospective members, and guests, providing a...


  • Littleton, Colorado, United States Planet Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesProvide exceptional customer service to members, prospective members and guests.Handle all front desk related activities,...


  • Littleton, Colorado, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key Responsibilities:Greet members, prospective members and guests, providing exceptional customer service.Handle all front desk related...


  • Littleton, Colorado, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests. Your primary goal will be to create a positive and...


  • Littleton, Colorado, United States AdventHealth Full time

    **Job Summary**We are seeking a skilled and detail-oriented Food Service Representative to join our team at AdventHealth Littleton. As a key member of our Nutrition Services department, you will be responsible for preparing and serving food to hospital patients, employees, physicians, and guests in a dining room setting.**Key Responsibilities**Prepare and...


  • Littleton, Colorado, United States Planet Fitness Full time

    Customer Service Representative Nights and WeekendsAt Planet Fitness, we're passionate about helping our members achieve their fitness goals. As a Customer Service Representative Nights and Weekends, you'll play a vital role in ensuring our members have an exceptional experience at our club.Key Responsibilities:Greet members, prospective members, and guests...


  • Littleton, Colorado, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service.Handle all front desk related...