Plasma Donor Screener and Phlebotomist

6 days ago


Springfield, Illinois, United States Biolife Plasma Services Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a critical role in ensuring the safety and satisfaction of our donors.

Key Responsibilities:

  • Answer phone calls and greet donors in a professional and courteous manner.
  • Screen new and repeat donors, taking and recording vital signs and finger stick results.
  • Use our Donor Information System to prepare donor charts, maintain accurate records, and coordinate donor compensation.
  • Identify operational opportunities for continuous improvement and initiate changes to center processes using company-approved procedures.
  • Work a variety of shifts, including weekends and holidays, to ensure excellent customer service.

Requirements:

  • High school diploma or equivalent.
  • Ability to walk and/or stand for the entire work shift.
  • Will work evenings, weekends, and holidays.
  • Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees.
  • Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
  • Fine motor coordination, depth perception, and ability to hear equipment from a distance.
  • Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear.
  • 1 or more years minimum experience working in a customer or patient-facing role is helpful.

About Us:

BioLife Plasma Services is a leading provider of plasma-based therapies, committed to improving the lives of patients worldwide. We offer a competitive compensation package, including a starting hourly wage of $16.00, and a comprehensive benefits program.

Benefits:

  • U.S. based employees may be eligible for short-term incentives.
  • U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others.
  • U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.


  • Springfield, Illinois, United States Biolife Plasma Services Full time

    Bilingual Plasma Center Technician Job DescriptionAbout the Role:The Bilingual Plasma Center Technician is a key member of our team at BioLife Plasma Services, responsible for supporting donors, including Spanish-speaking donors, by performing all Plasma Center Technician job duties.Key Responsibilities:Customer Service Focus (30%):Welcome and assist donors...


  • Springfield, Illinois, United States Biolife Plasma Services Full time

    Opportunity at a Plasma Donation CenterPosition Overview:Engage with and support donors in a secure settingConduct phlebotomy to facilitate plasma center functionsReport directly to the Plasma Center SupervisorKey Responsibilities:Manage incoming calls while prioritizing donor assistanceEvaluate both new and returning donorsDocument donor vital signs and...


  • Springfield, Illinois, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a vital role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors to ensure eligibility for plasma...


  • Springfield, Illinois, United States Biolife Plasma Services Full time

    About BioLife Plasma ServicesBioLife Plasma Services is a leading provider of plasma-based therapies, dedicated to improving the lives of patients with rare diseases. Our team is passionate about delivering exceptional customer service and quality care to our donors, while also providing a supportive and inclusive work environment.Job SummaryWe are seeking a...


  • Springfield, Illinois, United States CSL Plasma Full time

    Position OverviewThe OpportunityThe Operations Center Supervisor is accountable to the Associate Director of Operations (ADO).Key ResponsibilitiesOversee all aspects of center operations, ensuring production targets are met, monitoring net yields, and executing enhancement strategies.Manage donor retention efforts, streamline donor flow, and implement...


  • Springfield, Illinois, United States Biolife Plasma Services Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a vital role in ensuring the safety and satisfaction of our donors.Key Responsibilities:Screen new and repeat donors to ensure their eligibility to...

  • Plasma Center Nurse

    4 days ago


    Springfield, Illinois, United States Takeda Full time

    About the RoleThe Medical Support Specialist (Plasma Center Nurse) plays a vital role in supporting plasma center operations. This position requires a high level of customer service and quality commitment, ensuring that donors receive exceptional care and attention.Key ResponsibilitiesDetermine donor eligibility, including informed consent, medical history...


  • Springfield, Illinois, United States Biolife Plasma Services Full time

    Job SummaryWe are seeking a highly skilled and bilingual Phlebotomy Specialist to join our team at BioLife Plasma Services. As a Phlebotomy Specialist, you will play a critical role in supporting our donors, including our Spanish-speaking donors, by providing exceptional customer service and ensuring a seamless donation experience.Key...


  • Springfield, Illinois, United States Biolife Plasma Services Full time

    Job OverviewManager Trainee - Operations (Travel Program - Relocation Required)Position based in a BioLife Center (not remote)Are you an aspiring leader eager to embark on a rewarding career path? At BioLife, you have the opportunity to advance quickly. As a Manager Trainee, you will participate in a comprehensive training program designed to develop your...


  • Springfield, Illinois, United States Biolife Plasma Services Full time

    Job OverviewManager Trainee - Operations (Travel Program - Relocation Required)Position based in a BioLife Center (not remote)Are you an aspiring leader eager to embark on a rewarding career path? At BioLife, you have the opportunity to advance swiftly. As a Manager Trainee, you will participate in a comprehensive training program designed to cultivate...


  • Springfield, Illinois, United States Biolife Plasma Services Full time

    Job OverviewManager Trainee - Operations (Travel Program - Relocation Required)Position based in a BioLife Center (not remote)Are you an aspiring leader eager to embark on a rewarding career path? At BioLife, you will have the opportunity to advance quickly. As a Manager Trainee, you will engage in a comprehensive training program designed to cultivate your...


  • Springfield, United States Biolife Plasma Services Full time

    Job Description / Role Profile The Bilingual Spanish speaking Plasma Center Technician helps to support our donors, including our Spanish speaking donors, by providing all Plasma Center Technician job duties to our donor populations. Responsible for all Medical History job skills in order to screen new and repeat donors for eligibility to donate; and/or...

  • Plasma Center Nurse

    3 days ago


    Springfield, Missouri, United States BioLife Plasma Services Full time

    About the Role:As a Medical Support Specialist at BioLife Plasma Services, you will play a vital role in ensuring the quality and safety of plasma donations. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, and review laboratory test results. You will also be responsible for notifying donors of unsuitable test...


  • Springfield, United States Biolife Plasma Services Full time

    Job Description Please take this to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and...


  • Springfield, United States Biolife Plasma Services Full time

    By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job...


  • Springfield, United States Biolife Plasma Services Full time

    By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job...


  • West Springfield, United States Biolife Plasma Services Full time

    By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job...


  • Springfield, United States Biolife Plasma Services Full time

    As a Plasma Center Technician at BioLife, youll make a career out of making a difference. That means bringing exceptional customer service with a focus on our donors, paying attention to details when dealing with medical records, and being a dependable part of an exceptional team. All while doing a job collecting plasma that serves a higher purpose in...

  • Plasma Center Nurse

    3 months ago


    Springfield, United States Takeda Full time

    Description Please take this to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center...


  • Springfield, United States CSL Plasma Full time

    Job DescriptionJob DescriptionJob Description SummaryResponsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in...


  • Springfield, Missouri, United States Biolife Plasma Services Full time

    About the Role:We are seeking a highly motivated and experienced professional to join our team as an Assistant Manager at BioLife Plasma Services. As a key member of our management team, you will be responsible for overseeing the general management of employees assigned to the production areas.Key Responsibilities:Participate in the selection of new team...


  • Springfield, United States Takeda Pharmaceutical Company Ltd Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...


  • Springfield, Missouri, United States Biolife Plasma Services Full time

    About the Role:We are seeking a highly motivated and experienced professional to join our team as an Assistant Manager at BioLife Plasma Services. As a key member of our management team, you will be responsible for overseeing the general management of employees assigned to the production areas.Key Responsibilities:Participate in the selection of new team...


  • Springfield, United States Takeda Pharmaceutical Company Ltd Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...

  • Assistant Manager

    6 days ago


    Springfield, Missouri, United States Biolife Plasma Services Full time

    About the Role:We are seeking a highly motivated and experienced professional to join our team as an Assistant Manager at BioLife Plasma Services. As a key member of our operations team, you will be responsible for overseeing the general management of employees assigned to the production areas.Key Responsibilities:Participate in the selection and training of...


  • West Springfield, United States Takeda Pharmaceutical Company Ltd Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...

  • Training Supervisor

    1 month ago


    West Springfield, United States Biolife Plasma Services Full time

    By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job...


  • West Springfield, Massachusetts, United States Takeda Pharmaceutical Company Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a critical role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors, taking and recording vital signs and...