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Technical Specialist for Bulk Material Handling

2 months ago


Allentown, Pennsylvania, United States FLSmidth & Co. AS Full time
Job Summary

We are seeking a highly skilled and experienced Field Engineer to join our team at FLSmidth & Co. A/S. As a Field Engineer, you will be responsible for providing technical guidance and support to our customers in the installation, commissioning, maintenance, and troubleshooting of our dosing and weighing equipment and packing systems.

Key Responsibilities
  • Provide technical advisory services for the installation, checkout, and commissioning of FLSmidth equipment.
  • Guide customers in the practice of correct operations and maintenance procedures.
  • Perform electrical, mechanical, and process troubleshooting of the relevant equipment and provide accurate diagnostic assessments.
  • Establish action plans and priorities to support successful project/service completion, provide in-depth analysis of problems, and develop realistic solutions.
  • Provide timely, concise, and complete written and oral reports.
  • Provide customer technical training on FLSmidth equipment.
  • Prepare and present training plans for internal and external use and develop field standards.
  • Represent FLSmidth in a professional manner and interface with a wide selection of company and customer personnel.
  • Identify opportunities to increase sales of service programs and spare parts orders; provide technical support for equipment order proposals.
  • Ensure that all work is performed in a safe manner and in compliance with all applicable safety rules and regulations.
Requirements
  • 5+ years of experience with complex dosing, weighing, and packing systems for bulk material handling in the cement, mining, or related industries.
  • Experience with PLC-based control systems, electronics, and instrumentation.
  • Good mechanical and process aptitude to identify and resolve technical challenges.
  • Ability to communicate effectively with customers, client's contractors, co-workers, and suppliers.
  • Ability to prioritize tasks and implement effective time management on service sites.
  • Flexibility with work schedule and change in assignment locations.
  • Capability to develop and deliver technical training seminars to small or large groups.
  • Use of business software (Excel, Word, PowerPoint, etc).
  • A valid driver's license.
  • Ability to obtain and maintain a valid USA passport or foreign passport with USA work authorization.
Preferred Qualifications
  • B.S. in Electrical, Mechanical, or Electro-Mechanical engineering.
  • Consideration will also be given to candidates with Associate degrees in similar disciplines.
  • Relevant and significant industry experience may be substituted for formal education in special cases, at the discretion of the hiring manager.
What We Offer
  • Flexible home base location.
  • Additional pay for overtime hours worked beyond 40/week.
  • Field Service specific bonus program.
  • The ability to experience different cities and cultures traveling throughout the US and rest of Latin America.
  • Global network of supportive colleagues and growth opportunities.
  • Competitive benefit package including health, dental, disability, life, and voluntary insurance options.
  • Time to recharge through PTO, plus 10 annual holidays, and parental leave.
  • Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.
  • Retirement preparation with a 401(k) and company matching.
  • Financial support for continuing education.
  • Annual bonus for Professional Engineering licenses.
  • Employee Assistance Program.
  • An equal opportunity employer committed to creating a diverse and inclusive workplace.