HR Service Representative

5 days ago


Altamonte Springs, Florida, United States Randstad Full time
Job Summary

We are seeking a highly skilled HR Customer Service Representative to join our team at Randstad. As a key member of our HR department, you will be responsible for providing exceptional service to employees, answering inquiries, and resolving HR-related issues.

Key Responsibilities
  • Respond to employee inquiries regarding benefits, payroll, timekeeping, and other HR-related matters.
  • Assist employees in resolving HR issues by providing accurate and timely information.
  • Maintain a high level of professionalism while handling sensitive and confidential information.
  • Document and track inquiries to ensure follow-up and resolution.
  • Collaborate with internal HR teams to escalate complex issues and provide solutions.
  • Support ongoing HR projects, including open enrollment and policy updates.
Requirements
  • Excellent problem-solving abilities with a customer-focused mindset.
  • Experience in HR or customer service is preferred but not required.
  • Ability to handle sensitive information with discretion and confidentiality.
  • Proficient in Microsoft Office Suite and experience with HRIS systems is a plus.
  • High school diploma or equivalent required; additional HR-related certifications are a plus.
About Randstad

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.

We are an equal opportunity employer and welcome people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

We offer a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



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