Current jobs related to Insurance Account Manager - Greenville, South Carolina - J.B. Watts Co. Insurance

  • Insurance Account Manager

    2 weeks ago

    Greenville, South Carolina, United States J.B. Watts Co. Insurance Full time

    Job Title: Personal Lines Account SpecialistWe are seeking a highly skilled Personal Lines Account Specialist to join our team at J.B. Watts Co. Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and ensuring that their insurance needs are met.Key...

  • Insurance Account Manager

    2 weeks ago

    Greenville, South Carolina, United States J.B. Watts Co. Insurance Full time

    Job SummaryWe are seeking a highly skilled Insurance Account Manager to join our team at J.B. Watts Co. Insurance. As a Personal Lines Specialist, you will be responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism.Key ResponsibilitiesProvide service to existing clients related to...

  • Insurance Account Manager

    2 weeks ago

    Greenville, South Carolina, United States J.B. Watts Co. Insurance Full time

    Job SummaryWe are seeking a highly skilled Insurance Account Manager to join our team at J.B. Watts Co. Insurance. As a key member of our team, you will be responsible for maintaining strong customer relationships and providing exceptional service to our clients.Key ResponsibilitiesProvide service to existing clients related to updating policies, providing...

  • Insurance Account Manager

    2 weeks ago

    Greenville, South Carolina, United States J.B. Watts Co. Insurance Full time

    Job Title: Personal Lines Account SpecialistWe are seeking a highly skilled Personal Lines Account Specialist to join our team at J.B. Watts Co. Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and ensuring that their insurance needs are met.Key...

  • Insurance Account Manager

    7 days ago

    Greenville, South Carolina, United States J.B. Watts Co. Insurance Full time

    Job SummaryThe Customer Service Representative at J.B. Watts Co. Insurance is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.Key...

  • Property and Casualty Insurance Account Manager

    2 weeks ago

    Greenville, South Carolina, United States South Carolina Insurance Brokers Full time

    Job SummarySouth Carolina Insurance Brokers is seeking a highly skilled Property and Casualty Insurance Account Manager to join our team. As an Account Manager, you will be responsible for assisting the Commercial or Personal lines team in the retention of assigned clients accounts. Your primary focus will be on proactively managing client accounts, handling...

  • Insurance Account Manager

    1 month ago

    Greenville, South Carolina, United States Big I South Carolina Full time

    Job Title: Personal Lines Account SpecialistAs a Personal Lines Account Specialist at Big I South Carolina, you will play a vital role in maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism. You will interact daily with customers, insurance carriers, and fellow employees while conducting...

  • Insurance Account Manager

    2 months ago

    Greenville, South Carolina, United States Big I South Carolina Full time

    Job SummaryWe are seeking a highly skilled and experienced Insurance Account Manager to join our team at Big I South Carolina. As a Personal Lines Specialist, you will be responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism.Key ResponsibilitiesProvide exceptional service to...

  • Insurance Account Manager

    1 month ago

    Greenville, South Carolina, United States Big I South Carolina Full time

    Job Title: Personal Lines Account SpecialistAs a Personal Lines Account Specialist at Big I South Carolina, you will be responsible for providing exceptional customer service to existing clients, handling customer inquiries and concerns, and maintaining solid customer relationships. You will work closely with customers, insurance carriers, and fellow...

  • Insurance Account Support Specialist

    1 week ago

    Greenville, South Carolina, United States McGriff Insurance Services Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Insurance Account Support Specialist to join our team at McGriff Insurance Services. As a key member of our team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our insurance services.Key ResponsibilitiesProvide timely and accurate...

  • Insurance Account Manager

    2 weeks ago

    Greenville, South Carolina, United States Big I South Carolina Full time

    Job SummaryWe are seeking a highly skilled Insurance Account Manager to join our team at Big I South Carolina. As a Personal Lines Specialist, you will be responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism.Key ResponsibilitiesProvide service to existing clients related to...

  • Insurance Account Manager

    3 weeks ago

    Greenville, South Carolina, United States Big I South Carolina Full time

    Commercial Lines Producer Job DescriptionThe Commercial Lines Producer at Big I South Carolina is responsible for cultivating and maintaining profitable relationships with commercial lines clients and expanding the agency's book of business through new client acquisition.Key Responsibilities:Identify and develop commercial insurance opportunities with new...

  • Insurance Account Manager

    2 weeks ago

    Greenville, South Carolina, United States Joe Bond - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and results-driven Insurance Account Manager to join our team at Joe Bond - State Farm Agent. As a key member of our team, you will be responsible for developing leads, scheduling appointments, and identifying customer needs to market appropriate insurance products and services.ResponsibilitiesDevelop and...

  • Insurance Account Manager

    2 weeks ago

    Greenville, South Carolina, United States Joe Bond - State Farm Agent Full time

    Job Title: Insurance Account PositionWe are seeking a highly motivated and results-driven Insurance Account Position to join our team at Joe Bond - State Farm Agent. As a key member of our team, you will be responsible for developing leads, scheduling appointments, identifying customer needs, and marketing appropriate insurance products and...

  • Commercial Insurance Service Accounts Manager

    2 weeks ago

    Greenville, South Carolina, United States Countybank Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Commercial Insurance Service Accounts Manager to join our team at Countybank. As a key member of our insurance team, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and driving business growth through strategic account...

  • Insurance Client Service Specialist

    2 weeks ago

    Greenville, South Carolina, United States McGriff Insurance Services Full time

    Job SummaryAs a Client Service Specialist at McGriff Insurance Services, you will play a vital role in building and maintaining professional relationships with clients, vendors, and teammates. Your primary responsibility will be to provide exceptional internal and external service support, working closely with the sales and service teams to achieve our...

  • Insurance Agent

    2 weeks ago

    Greenville, South Carolina, United States Freeway Insurance Services America LLC Full time

    Job DescriptionJob Title: Insurance Sales Representative/Sales TraineeJob Summary:We are seeking a highly motivated and goal-oriented Insurance Sales Representative/Sales Trainee to join our team at Freeway Auto Insurance. As an Insurance Agent, you will be responsible for selling nonstandard auto insurance to new and existing customers, expanding business...

  • Auto Damage Claims Adjuster

    2 weeks ago

    Greenville, South Carolina, United States Progressive Insurance Full time

    Job SummaryProgressive Insurance is seeking a skilled Auto Damage Claims Adjuster to join our team. As a key point of contact with customers, you will direct and make decisions regarding the repair process from beginning to end.Key ResponsibilitiesComplete vehicle inspections, write estimates, and determine total loss evaluationsNegotiate repair processes...

  • Insurance Account Representative

    1 week ago

    Greenville, South Carolina, United States Dylan Schaefer - State Farm Agent Full time

    Insurance Account PositionWe are seeking a highly motivated and customer-focused individual to join our team as an Insurance Account Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.Responsibilities:Provide excellent customer service and...

  • Insurance Industry Professional

    1 week ago

    Greenville, South Carolina, United States McGriff Insurance Broker Full time

    Key Responsibilities:• Work independently on daily job duties and projects, ensuring timely completion and high-quality results.• Provide support and accountability in maintaining and advancing service functions assigned, prioritizing client satisfaction.• Oversee onboarding, termination, and servicing processes, ensuring seamless transitions and...

Insurance Account Manager

2 months ago

Greenville, South Carolina, United States J.B. Watts Co. Insurance Full time
Job Description

The Customer Service Representative at J.B. Watts Co. Insurance is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Key Responsibilities
  • Client Service
    • Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation.
    • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims.
  • New Business Development
    • Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
    • Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Policy Management
    • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
    • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
    • Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
  • Record Keeping and Collaboration
    • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
    • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Requirements
  • Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience as well as a Bachelors Degree or comparable work experience.
  • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
  • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
  • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.