Seasonal Customer Service Representative

4 weeks ago


Tulsa, Oklahoma, United States Air Comfort Solutions Tulsa Full time

Overview:

Air Comfort Solutions of Tulsa is seeking a skilled and customer-focused individual to join our team as a Seasonal Customer Service Representative. This role involves handling customer inquiries, crisis management, booking service calls, and dispatching for various service locations.

Key Responsibilities:

  • Answer incoming calls from new and existing customers
  • Manage customer concerns by providing appropriate information and assistance to customers in urgent need
  • Schedule service calls and appointments for customers
  • Coordinate and dispatch service technicians to multiple locations
  • Work collaboratively with a remote team to share information and provide support

Requirements:

  • Strong communication and interpersonal skills
  • Ability to manage and prioritize tasks in a fast-paced environment
  • Empathetic and customer-focused approach

What We Offer:

  • Comprehensive training provided
  • Opportunity to work with a dynamic and supportive remote team

About Us:

Air Comfort Solutions is a leading provider of HVAC, plumbing, electrical, and generator services. We are a family-owned and operated company with a small business feel but large business size, growth, and stability.



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