Seasonal Customer Service Representative
4 weeks ago
Overview:
Air Comfort Solutions of Tulsa is seeking a skilled and customer-focused individual to join our team as a Seasonal Customer Service Representative. This role involves handling customer inquiries, crisis management, booking service calls, and dispatching for various service locations.
Key Responsibilities:
- Answer incoming calls from new and existing customers
- Manage customer concerns by providing appropriate information and assistance to customers in urgent need
- Schedule service calls and appointments for customers
- Coordinate and dispatch service technicians to multiple locations
- Work collaboratively with a remote team to share information and provide support
Requirements:
- Strong communication and interpersonal skills
- Ability to manage and prioritize tasks in a fast-paced environment
- Empathetic and customer-focused approach
What We Offer:
- Comprehensive training provided
- Opportunity to work with a dynamic and supportive remote team
About Us:
Air Comfort Solutions is a leading provider of HVAC, plumbing, electrical, and generator services. We are a family-owned and operated company with a small business feel but large business size, growth, and stability.
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