Generator Installation Technician

1 week ago

Baton Rouge, Louisiana, United States Generator Supercenter of Baton Rouge Full time
Job DescriptionBenefits:
  • A supportive and team-oriented workplace
  • Optional Life Insurance
  • Short and Long Term Disability Coverage
  • Comprehensive Medical, Dental, and Vision Plans
  • 401K Matching after six months of employment
  • Company vehicle provided for work purposes
  • Additional benefits available after two months of employment

Company Overview
Generator Supercenter of Baton Rouge is a premier provider of energy solutions dedicated to positively impacting our clients and the environment. We focus on innovative energy solutions that empower our customers to utilize clean, renewable energy for cost savings and reliable backup power.

Job Summary
The technician will collaborate with the Service Manager to organize their work and travel itinerary in the local area. Utilizing a company-provided vehicle, you will visit customer residences to conduct repair and preventative maintenance on whole home standby generators. Strong verbal communication and customer service skills are essential for interacting directly with our clients. This role requires the ability to interpret and understand technical manuals, instructions, and schematics. Upon completion of repairs and maintenance, you will document the services performed using electronic and written communication methods. This position will often involve working around electrical systems and necessitates strict adherence to safety protocols.

The typical work schedule is Monday to Friday from 8 AM to 5 PM, though it may be adjusted to meet customer needs, particularly during adverse weather conditions.

Responsibilities
  • Travel to customer locations using a company vehicle
  • Engage directly with customers regarding arrival times, work performed, and issues resolved
  • Install generators on the gas side
  • Follow technical manuals, diagrams, and procedures accurately
  • Test, troubleshoot, and operate automatic transfer switches
  • Document services performed using an electronic software system
  • Comply with all safety regulations and practices
  • Additional duties may be assigned as necessary
Qualifications
  • Excellent customer service and communication skills (both verbal and written)
  • Strong problem-solving, organizational, and decision-making abilities
  • Ability to work independently with initiative
  • Proficient reading and comprehension skills for technical manuals and diagrams
  • Capability to drive company vehicles safely to various customer locations
  • High school diploma or equivalent
  • Experience in mechanical small engine repair
  • Familiarity with electrical wiring
  • Valid driver's license with a satisfactory driving record
  • Physical ability to perform job duties, including bending, stooping, climbing, and walking on uneven surfaces
  • Ability to work outdoors in varying weather conditions
  • Good eyesight to perform mechanical repairs safely
  • Ability to interpret technical manuals, blueprints, and schematics
  • Must be able to drive company vehicles to job sites

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