Receptionist

3 days ago


Raleigh, North Carolina, United States Pacific Neuropsychiatric Specialists Inc Full time
Job Title: Receptionist

We are seeking a highly organized and professional Receptionist to join our team at Pacific Neuropsychiatric Specialists Inc. The ideal candidate will provide exceptional customer service to all visitors and callers, ensuring a warm and welcoming experience.

Key Responsibilities:
  • Front Desk Management: Greet and welcome visitors, direct them to the appropriate person or department, and manage incoming phone calls.
  • Administrative Support: Maintain an organized filing system, assist with scheduling appointments and meetings, and provide administrative support to other departments as needed.
  • Mail Handling & Distribution: Receive, open, and sort incoming mail and packages, distribute them to the appropriate recipients, and manage outgoing mail.
  • Customer Service: Address inquiries from clients, customers, and the public, provide basic information about the company, and resolve or escalate customer complaints and issues.
  • Data Entry & Record Keeping: Update and maintain contact lists and databases, record and relay messages accurately and promptly.
  • Security & Compliance: Monitor visitor access, maintain security protocols, and ensure compliance with company policies and procedures.
Requirements:
  • High school diploma or equivalent; additional certification in Office Management is a plus.
  • Proven experience as a Receptionist, Front Office Representative, or similar role.
  • Excellent organizational and multitasking abilities, strong communication skills, and proficiency in Microsoft Office Suite and GSuite.
Benefits:
  • Pacific Neuropsychiatric Specialists Inc offers a competitive compensation package, including medical, dental, vision, and paid time off for full-time employees.


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