Team Lead

4 days ago


Fort Wayne, Indiana, United States Sam's Club Full time
Job Summary

We are seeking a highly skilled and experienced Team Lead to join our Sam's Club team. As a Team Lead, you will be responsible for leading a team of associates and providing exceptional customer service to our members.

Key Responsibilities
  • Lead and manage a team of associates to achieve sales and customer service goals
  • Provide guidance and training to associates on sales techniques, customer service, and operational procedures
  • Assist management with supervising associates, handling customer complaints, and resolving issues
  • Communicate effectively with associates, management, and customers to ensure seamless operations
  • Participate in recruiting, hiring, and training of new associates
Requirements
  • 6 months retail experience, including operating front-end equipment and customer service experience
  • Must be 18 years of age or older
  • Leading a front-end team and supervising experience preferred
Benefits

As a Team Lead at Sam's Club, you will enjoy a competitive salary, performance-based bonus awards, and a range of benefits, including:

  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
About Sam's Club

At Sam's Club, we offer a supportive and inclusive work environment, where you can grow and develop your skills. We are committed to providing exceptional customer service and creating a positive experience for our members.


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